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Deloitte Ecosystems & Alliances Resell Inside Sales Manager (Enabling Manager) in New York, New York

Resell Inside Sales Manager

Do you enjoy the challenge of supporting the combination of enterprise hardware and software from a variety of technology vendors to support the sale of world-class solutions and offerings that deliver value to clients? Do you enjoy managing a team who are able to digest, manipulate and produce pricing and order details while delivering outstanding customer support? The Resell Inside Sales Manager has the unique opportunity to lead a team making the pricing contribution needed to enable the selling at scale solutions that are complex and involve multiple vendors as part of Deloitte’s Resell team.

Work you will do

The Resell Inside Sales Manager will lead a team with responsibility for sourcing, registering and pricing the components needed for a Resell opportunity. This Inside Sales Manager will work closely with the Offerings and Solutions Lead and Sales Execs to ensure the pricing and ordering elements of the sales process are seamless and repeatable.

Resell Inside Sales Manager will focus on the following activities:

  • Understand the relevant vendors’ deal registration, pricing, ordering and escalation processes to ensure the best possible pricing for every opportunity.

  • Gain a working knowledge of the relevant categories of hardware or software vendors’ solutions and offerings to help verify the accuracy of the proposed configuration.

  • Remain informed of changes of relevant hardware or software vendors’ pricing and proactively make recommendations on how to optimize value without sacrificing functionality.

  • Proactively keep the Resell team members updated regarding any issues, delays or conflicts as soon as they are identified and propose potential alternative paths.

  • Stay current with the relevant hardware and software portfolio to understand new players, technology innovations, vendor strategies and shifts in the market.

  • Manage a team of Inside Sales Specialists, including performance reviews and oversight.

  • Anticipate and proactively alert practice, pursuit, and Resell leadership of potential issues before they arise, and manage escalations when they occur.

  • Proactively and continuously search for ways to more effectively compete in the Resell space, and make those recommendations to practice, pursuit and Resell leadership.

In addition, the Resell Inside Sales Manager will also support the below activities:

  • Lead in efforts to increase awareness of Deloitte’s Resell capability across the practice, including meetings, webinars, communications, etc.

  • Build strong relationships with the assigned vendors and within the Deloitte Market Offering.

  • Understand and leverage Deloitte’s offering portfolio and go-to-market strategy to build business and proactively seek ways to further the adoption of Resell within the Firm.

  • Manage and report on sales aspects of a portfolio of vendor’s Resell activities to leadership.

  • Evaluate team members’ performance relative to goals.

  • Provide constructive feedback and coaching to facilitate team members’ development.

The team

Deloitte U.S.’s Resell team focuses on reselling of software, hardware, cloud services to our existing and new client base. The Resell team does this by collaborating with Deloitte Partners, Directors, Senior Managers and Sales Executives across Consulting to identify client engagements where there is a potential to bundle hardware and software sales with implementation and support services and maintenance.

Category: Program & Project Management

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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