Deloitte Jobs

Job Information

Deloitte Deloitte Consulting - Sales Excellence Strategic Operations and Innovation Lead - National_Office in New York, New York

Deloitte Consulting - Strategic Operations and Innovation Lead

Senior Consultant Role

The Consulting Sales Excellence (SE) Strategic Operations role is a critical member of the Commercial Office SE leadership team with responsibilities driving enhancements and innovation into the sales lifecycle (people, process, and technology) and driving operational activities that sustain the practice. This role is instrumental in enhancing the continuum of services that support the Consulting business.

Work You'll Do

The role supports Sales Excellence strategic priorities and operations. You will work directly with the Sales Excellence leadership team to deliver programs and services across the sales lifecycle: from Pursuit Coaching to Closing the Deal. The Senior Consultant will work closely with the Sales Excellence leadership team to share insights, recommendations, and data to support decision making. Additional focus is on supporting the networks on executing their strategic operational objectives as it relates to sales and opportunity management.

  • Work closely with and as an extension of the Sales Excellence Chief of Staff and as a member of the Strategic Operations and Innovation team

  • Lead strategic priorities, drive operations, and push innovation into the practice

  • Support strategic efforts by driving execution of cross Sales Excellence strategic priorities such as Tier 1 / Tier 2 framework enhancements, Mercury enhancements, Pursuit Lifecycle Refresh, Sales Executive Integration, Strategic Big deal framework, innovation agenda, etc.

  • Support or lead growth activities and financial planning

  • Own and enhance operational activities that drive the practice

  • Lead sales modernization activities across people, process, and technology

  • Assist with culture and talent related items

  • Support Commercial GTM Transformation priorities and initiatives

  • Collaborate with SE leadership team and team members on priority projects

  • Provide meaningful, actionable insights, advice, and recommendations that will ultimately drive growth in the sales practice and provide a high level of service to the Consulting practice and leaders

  • Focus on transforming information into insights and actionable decisions

    The Team

The U.S. Consulting Sales Excellence (SE) practice serves the Industries, Offering Portfolios, and account teams in driving sales success. SE owns the sales life cycle from Pursuit Coaching to Closing the Deal. Services housed in SE include: the Sales Executive organization, the Pursuit Center of Excellence (PCOE), Proposal Factory, Pricing & Commercial Deal Support (PCDS), Competitive Intelligence, and the Science of Winning.

The team member will be aligned to the Consulting Professional National Office, comprised of professionals with various areas of focus that collectively provide mission critical services to support Consulting's overall success. Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities, these professionals ensure that our Firm operates efficiently and that our people can effectively serve clients every day. Our new Operating Model formalizes these functions so that we can continue to enhance their quality while providing our professionals a consistent talent experience and opportunities for growth.



  • 5+ years of experience


  • Client service and/or sales operations experience preferred

  • Operations or Project Management experience

  • Proven track record engaging with and coordinating senior level constituents

  • Sound decision making in complex situations

  • Strong communication skills

  • Unyielding focus on quality results (analyses and deliverables)

  • Team player with a "customer focused" mentality

  • Successful operating in an unstructured environment

  • Ability to coordinate across many constituents

  • Ability to meet tight deadlines

  • Ability to dive into detail when needed

    *Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $94,000 to $171,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.