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Deloitte Channel Sales Manager - ServiceNow in New York, New York

Deloitte is currently seeking candidates for a Channel Sales Manager (CSM) focusing on transformation projects enabled by the ServiceNow suite of products. CSM candidates should have strong project management skills, attention to detail, outstanding oral/written communication skills, and the ability to work in a fast-paced environment across a matrixed organization.

The Team

The CSMs will be a member of Deloitte's consulting businesses in Enterprise Performance. The ideal CSM candidate will work alongside Deloitte's Regional Sales Executives and focus on building ServiceNow relationships with executives who focus on the ServiceNow platform, serve as the intermediary between ServiceNow and Deloitte to identify/uncover net-new consulting opportunities, and serve as advisor to pursuit teams throughout the sales process.

Work You will Do:

The CSM will act as a main point of contact for ServiceNow's sales teams across the region. The CSM will focus on the vendor relationship with Account Executives, and Regional Managers, co-facilitate meetings, quarterly business reviews, maintain the pipeline for the region, plan for and coordinate key client events. The role includes:

  • Creating awareness of Deloitte's capabilities with ServiceNow's sales teams

  • Utilizing these relationships to uncover new implementation sales opportunities across the US

  • Collaborating with Deloitte's ServiceNow's Regional Sales Executive to develop/nurture net-new sales opportunities for the ServiceNow Practice

  • Assisting with business development activities by connecting the appropriate Deloitte Sales Executives and Deloitte Account teams with the appropriate ServiceNow executives

  • Leading the alliance planning session preparation, including agenda development, research, materials gathering and consolidation, coordination among alliance leadership, logistics, as well as notes capture and report outs

  • Collaborating with marketing teams to:

  • Propose ideas for alliance team to connect with clients, including customization of Deloitte eminence materials and distribution of relevant thought-leadership to key stakeholders

  • Identify brand differentiators at the client and create client-specific marketing materials

  • Supporting the alliance team in collecting and centrally storing relevant client materials (qualifications, proposals, etc.)

  • Establishing internal firm contacts with other CMs to support sales cycles

  • Providing recommendations to Deloitte leadership related to alliance management and infrastructure

  • Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve

Required qualifications:

  • Preferred understanding of Cloud, SaaS, and ERP applications

  • Exceptional relationship building/relationship management skills to establish rapport, trust and confidence with vendor team.

  • Team player

  • Project management experience (process-oriented) and ability to work in a fast-paced environment and manage multiple task

  • Demonstrated success performing in a large matrixed organization

  • Excellent written and oral communications skills and interpersonal skills

  • Proficient in Microsoft Office suite - strong PowerPoint and Excel skills critical

  • Strong problem solving and analytical skills

  • Demonstrated ability to take initiative and interact with all levels of management

  • Ability to act autonomously, self-starter

  • Quick learner with high energy and creative problem-solving skills

  • Detail oriented, ability to adapt to changing environment

  • Energetic, enthusiastic and organized

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred qualifications:

  • Bachelor's degree

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    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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