Deloitte Business Development Support Specialist - Bersin - USDC in New York, New York

Business Development Support Specialist - USDC - Bersin

We are seeking someone who is ready to grow his or her professional career and who is interested in a sales related role. The Business Development Support Specialist (BDSS) is a strategic thinker that supports the front-line of lead generation for Bersin membership. The BDSS collaborates with his/her Account Executives (AE) to identify and qualify new business opportunities within the Small to Mid-Size Business (SMB) marketplace. This person supports market analysis across key industries including, Financial Services, Energy & Resources, Government, Consumer, Technology & Life Sciences (Healthcare) in the U.S. and global. The focus of the BDSS is to partner with their AE s to support/secure new opportunities in the sales pipeline.

Based out of our US Delivery Centers in Orlando Florida, Gilbert Arizona or MechanicsburgPennsylvania, you will work with the Deloitte Consulting organization to design, develop and build solutions to help clients reimagine, reshape and rewire the competitive fabric of entire industries. If not local to one of these locations, we can help by providing relocation assistance depending on how far you are moving.

Our centers house a multitude of specialists, ranging from systems designers, architects and integrators, to creative digital experts, to cyber risk and human capital professionals. All work together on diverse projects from advanced preconfigured solutions and methodologies, to brand-building and campaign management. We are a unique blend of skills and experiences, yet we underline the value of each individual, providing customized career paths, fostering innovation and knowledge development with a focus on quality. The US Delivery Center supports a collaborative team culture where we work and live close to home with limited travel.

Work You'll Do:

  • Responsible for developing (along with AE) tiered target list(s) for each industry, and an action plan to gain first-level meetings with target prospects/leads.

  • Manage all in-bound lead inquires, including but not limited to Marketing Campaigns, Website/Email/Phone Inquiries, Conference/Events and other channels

  • Willingness to conduct outbound/cold-calling initiatives (including phone and email outreach)

  • Proactive outbound prospecting to key targets with a focus to create interest in Bersin while generating a consistent pipeline of qualified leads to support revenue goals.

  • Effectively communicate Bersin s value proposition to prospects, with a focus to convert them into warm leads for your AE.

  • Work closely with cross-functional teams, both in Bersin and Deloitte HC to build an appropriate profile for each prospect/lead (to include key contacts/decision makers, company updates, specific needs, timeline, budgets etc.)

  • Partner with Marketing to support outbound communications that include campaigns, a strong social media presence, strategic prospect outreach, event/conference support etc.

  • Support sales pipeline through active engagement in each stage until AE closes opportunity

  • Support new sales opportunities for Bersin s annual IMPACT conference, and other event/tradeshows throughout the year.

  • Track all your updates and activity through Salesforce and other applications to support AE and Leadership reporting.

  • Possess an entrepreneurial/hunter spirit that encompasses creativity, innovation and professionalism on a winning sales team.

  • A desire to grow your career in consultative sales.

Basic Qualifications:

  • At least 1 year of professional experience in sales support, marketing or customer service

  • Willingness to conduct outbound/cold-calling initiatives (including phone and email outreach)

  • Proficiency in Microsoft Applications (Outlook, Excel, Word, PowerPoint)

  • Experience in using

  • Experience using Social Media/Online Tools (LinkedIn, InsideView, Hoovers etc.)

  • Experience working in high-pace environment

  • Interest to research and present data in mid-market area (50-5,000 employees)

  • Understand balance between strategic and tactical support of sales cycle

  • Strong written and verbal communication skills

  • Focus on detail and follow-up, organization and planning skills a must

  • Willingness to take on an entrepreneurial/hunter role and work with cross-functional teams

  • Interest in Human Resources (HR), Human Capital, Talent Acquisition, Software (SaaS)

  • You must be local to or willing to relocate to Orlando, FL - Gilbert, AZ (Phoenix Metro) - Mechanicsburg, PA

Preferred Qualifications:

  • Experience in Marketing/Campaign initiatives

  • Bachelor s degree

About Deloitte Consulting s Human Capital as a Service

Human Capital as a Service (HCAS) is focused on developing and delivering a Human Capital Platform of products and research, enabling digital organization and helping clients improve their performance and better adapt to disruption in their business. HCAS delivers insights to clients through a modern, digital destination for employees, managers, and HR Professionals. This offering helps organizations to move faster, adapt quickly, learn rapidly, and embrace a dynamic workforce. Learn more about Deloitte's Human Capital as a Service at


Bersin is a leading provider of research-based membership programs and advisory services in the human resources, talent, and learning market. It provides value based on exclusive, original research. Using surveys, case studies, interviews, and other sources - including a database of over a million respondents - Bersin offers precision in matching critical talent decisions with desired business outcomes.

Bersin's time-tested delivery of empirical HR insights, integrated with DC Human Capital's ability to drive strategic change through large organizations, allows Deloitte to shape the conversation in the talent marketplace through an integrated spectrum of HR, learning, and talent services.Learn more about Bersin.

Bersin Sales

Bersin's sales team works with target Fortune 1000 organizations to establish, provide leading practices and maintain relationships with HR, Talent, Leadership Development and Learning executives at the Director level and above. Our Account Executives sell Bersin memberships (annual subscription-based programs), research conference sponsorships and attendance, educational marketing services, and work closely with our Human Capital consulting teams to identify strategic, research-based consulting opportunities in organizations. We re looking for experienced sales professionals with a high sense of urgency and a demonstrated pattern of exceeding quota and driving high growth in a territory.

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at

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Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.