Deloitte Associate Account Director – Life Science and Healthcare – Heat in New York, New York

Associate Account Director (Operations) Life Sciences and Healthcare - Heat

Level :Studio Senior Lead/Manager

Location: NYC


Heat is a full-service creative agency that believes in the power of surprise to build brands, solve problems, and kindly take over the world. Headquartered in San Francisco, with offices in New York, Chicago and Seattle, Heat brings to life traditional, digital and social content for a wide array of brands. at We are an internationally recognized award-winning agency, garnering over 40 awards in 2016 and nine Cannes Lions to our credit. In 2016, Heat was named the Effie s Most Effective Independent Agency in North America and now in partnership with Deloitte Digital, we are primed to continue to help drive the advertising and marketing industry towards innovation. We prioritize creative thinking and take pride in what we do. We are growing and seeking an Associate Account Director to pioneer bringing to life Heat s first life sciences team.

The team

Healthcare marketing is having a moment! Growing interconnectivity between patients and providers has changed marketing s role to one of creating a personalized health narrative that speaks directly to each patient s unique needs, delivered seamlessly across digital touchpoints.

Deloitte disrupts the traditional healthcare agency model by helping our clients reimagine brand creative and marketing in an agile fashion, create relatable and innovative customer experiences and run campaigns using latest platforms and technologies to tell more human stories that drive better outcomes.

Work you ll do

The Associate Account Director is a primary point of contact for the client and a hub of information for all project activity. The Associate Account Director is a polished communicator, strategic and provides continuous business leadership. They will be responsible for driving all aspects of consumer advertising campaigns for a set of LSHC clients.In your role, you will:

  • Begin by working with the marketing team to learn Deloitte Digital s capabilities, pitch and win a new prospect with the new business team to then run as the account lead

  • Manage day-to-day client relationships and help project the growth of several accounts

  • Organize strategic planning, creative development and execution across all client projects

  • Initiate development of creative strategies

  • Know the client s business intimately and can be an effective spokesperson for their business needs

  • Develop and maintain strong working relationships with client counterparts

  • Act as a mentor and leader for other members of the team Qualifications Required:

  • Bachelor s Degree

  • 6 years of solid account management experience at an advertising agency

  • Deep experience with life sciences DTC and HCP audiences, campaigns and digital programs

  • Deep experience across all stages of life sciences product and customer lifecycle

  • Proficiency in Keynote

  • A love of health, design, art, and copy

  • Ability to travel up to 50%


  • Both digital and broadcast experience

  • Good problem-solving abilities

  • Polished communicator with good instincts

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at

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Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.