Deloitte Account Supervisor - Life Science/Healthcare in New York, New York
Deloitte Studios is a full-service creative agency within Deloitte Digital that brings together our Digital Experience capabilities and our Advertising & Marketing teams into new kind of Creative agency. An agency that, coupled with the power of Deloitte Digital, combines creativity and technology to tell new stories in new ways.
We are a collection of artists, analysts, strategists, engineers, writers, makers, business-builders, designers, and dreamers with offices in Chicago, Denver, Los Angeles, New York, San Francisco, and Seattle. We work alongside broader Deloitte to create brand momentum, bringing people closer to the things they care about and driving businesses forward.
We're seeking an Account Supervisor who is passionate about brands and eager to help grow a new agency model. A model that is powered by smarter insights, and puts creativity to work in advertising, and well beyond it - influencing the entire marketing ecosystem. We believe brands should impact more than just comms, and we hope you do too.
Work you'll do
You'll need to already have some mastery of the healthcare marketplace, and a passion to be on the cutting edge of what's next. This role has the potential to work with a broad variety of therapeutic areas, products and solutions across all types of clients (pharma, med tech, providers, payers, and public health.
The Account Supervisor helps to shape and grow a variety of clients' business. Responsible for managing multiple client projects, the Account Supervisor should lead their respective projects, be a trusted partner to the internal teams and clients, while effectively managing the overall processes to ensure the highest quality work. In your role, you will:
Lead and oversee projects within accounts in partnership with the Account Director and Group Account Director, and in partnership with the corresponding leads from Strategy, Creative, Production, and Media while ensuring successful strategic planning, creative development and execution across all projects.
Build expertise in clients' business and function as an effective spokesperson for their business needs within the agency. Stay informed and personally involved, ensuring sound planning, good service and a solid client/agency relationship.
Develop and manage relationships with mid-senior level clients on their accounts and become a trusted advisor and a go-to person for helping them with their business issues.
Maintain open and complete communications of client status and issues with functional agency leaders. Keep Account Director/Group Account Director informed of the status of projects, problems, plans and meetings, and involve appropriate agency management personnel at key times.
Know the healthcare and life science industry and can be an effective spokesperson for their business needs within the agency.
Manage and help mentor respective account teams, including Account Executives, Assistant Account Executives and Account Coordinators.
Comprehend and help sell in the full talent and capabilities of the agency
Foster a team environment across all agency departments and maintain a high level of performance by the account teams and other agency personnel.
Provide support on new business pitches as needed.
Drive great creative work
The Deloitte Studios Team
Sits within our "Advertising, Marketing & Commerce" offering within our group, we create content, communications, and experiences that engage and inspire our clients' customers to act. We implement and operate the technology platforms that enable personalized content, commerce and user-centric experiences. And, in doing so, we transform our clients' marketing and engagement operations into modern, data-driven, creatively focused organizations - all built to drive growth.
Our AM&C offering serves our clients through the following types of work:
Advertising campaign ideation, development and execution
Cross-channel customer engagement strategy, design and development to include the creation of omni-channel digital experiences across web, mobile, social, physical, AR/VR, voice, gesture, IoT, and video
eCommerce strategy, implementation and operations
Marketing Content and digital asset management solutions
Marketing Technology and Advertising Technology solutions
Marketing analytics implementation and operations
Acquisition and engagement campaign ideation, development and execution
Agile based, design-thinking, user-centric, empirical projects that accelerate results
5+ years of solid account management experience preferably with a healthcare advertising agency
Fully integrated campaign experience
Experience working with life sciences and health care clients at top tier companies and brands
Proficiency in Keynote and Powerpoint
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Ability to travel up to 30% (While 30% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.