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Deloitte HST Consultant in New Orleans, Louisiana

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.

Work you'll do

As a core team member, you will work within a project team, to create custom solutions that help our clients solve problems, expand market share, improve operations, and grow their business. You won't work alone. You'll work alongside smart, dynamic colleagues.

You'll engage in:

  • Children's Services: The practice works with state and federal clients to transform the delivery of the children services programs such as child care, early learning, provider licensing, billing and payments and attendance, child welfare, foster care, adoption services, and juvenile justice programs. Teams deliver end-to-end solutions bringing together client information, intake, case management, and services delivery across an array of programs. These solutions promote collaboration internally, between social workers, case workers, and supervisors, and externally, between clients and providers.

    The team

    Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The GPS Human Services Transformation offering designs and implements large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies as well as higher education institutions. With end-users, customers, and workers at the center, we collaborate with our clients to deliver quality human services and work to support individuals in need. Some areas that we focus on include Children Services, Eligibility & Enrollment, Child Support Enforcement, and Labor & Workforce Development.

Qualifications

Required:

  • 2+ years of relevant consulting experience; specifically in Human Services Transformation program, systems, and policy knowledge

  • 2+ years of relevant consulting experience, aligning IT systems with organization business processes.

  • Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve.

Preferred:

  • Prior Human Services Transformation program knowledge

  • Experience with functional design in a client setting: Meeting with stakeholders, gathering requirements, creating design documents, translating business requirements into technical specifications)

  • Experience running design sessions

  • Working with onshore/ offshore teams

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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