Deloitte Senior Registration Specialist in Nashville, Tennessee
Meeting & Event Services (MES) is currently searching for a Senior Registration Specialist to support client-facing and internal events delivered at a regional and national level. This individual will primarily be responsible for coordinating and execution of event assets including but not limited to the following: invitation and registration site development and distribution, registration management and reporting.
Manages and oversees the building, testing, and management of registration sites for client and internal events with multiple attendee types and multiple hotels
Collaborates with meeting planners and sponsors to understand the event objectives and related registration requirements to effectively build registration sites with appropriate design, form logic and questions
Delivers exceptional client service with a consultative, solutions-oriented approach
Provides insight and recommendations on the development and design of registration sites to meeting sponsors
Resolves issues for invitees and addresses complex issues and questions related to the registration site (customer service, program or technical questions)
Delivers registration reports in accordance with the established schedule and develops custom event specific and ad-hoc reports as requested
Frequent interaction and communication with firm leadership, internal and external clients through event registration
Post event reporting and reconciliation
Responsible for maintaining quality and data integrity
Assists in the development and implementation of process improvement strategies and initiatives
Supports Registration Manager with registration related projects, and may take a role in the project management
Performs other job-related duties as assigned
Excellent communication skills (written and oral) with a consultative style
Solutions & results oriented
Ability to work independently, on multiple projects simultaneously and under deadlines
Technical savviness and comfort working in new, robust systems; registration platform knowledge a plus
Strong working knowledge of Word, Excel, Outlook
Strong client-service approach
Ability to handle high volume workload and achieve results-with minimal supervision-in an intense, fast-paced, virtual team environment
Solid attention to detail and organizational skills
Demonstrated ability to take initiative and interact with all levels of management
BA/BS required; over 5 years of related experience, preferably in meetings/events, technology, marketing or communications
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
How You'll Grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.