Deloitte Security Operations Center – Level 2 Analyst in Nashville, Tennessee

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.

Cyber Defense Security Operations Center Level 2 Analyst

Location: Hermitage/Nashville, TN

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte s Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation.

Work you ll do

The Deloitte Security Operations Center (SOC) Tier 2 Analyst position supports the SOC as an escalation point identifying and addressing potential information security incidents. The Level 2 Analyst also serves as a technical trainer and mentor for multiple SOC technologies. Required to work in shifts in a 24/7 SOC environment.

Key Responsibilities

Security Monitoring and Response

  • Oversee completion of day-to-day checklist(s), including: log review, management report scheduling & running, alert analysis, and escalation follow up activity status

  • Remain current on cyber security trends and intelligence (open source and commercial) in order to guide the security analysis & identification capabilities of the SOC team

  • Provide oversight and guidance to junior analysts and fulfill SOC manager responsibilities in the absence of the SOC Manager or Tier 3 Analyst

  • Perform event and incident analysis, including baseline establishment and trend analysis.

  • Provide timely advice and guidance on the response action plans for events and incidents based on incident type and severity.

  • Responsible for identifying training needs for the junior analysts

  • Ensures that all identified events are promptly validated and thoroughly investigated

  • When necessary, and with the SOC Managers approval, devise and document new procedures

  • Identify opportunities for SOC and client system tuning.

Documentation and Reporting

  • Oversee documentation owned by the SOC team including but not limited to Standard Operating Procedures (SOPs) and Operational Level Agreements (OLAs)

  • Document and report changes, trends and implications concerning the design and integration of evolving systems and solutions

Content Developer

  • Improve and develop new content based on observed and measured SOC activity

  • Work with the SOC engineer manager and content development team to implement new or enhanced content

Incident Manager

  • Follow detailed operational processes and procedures to analyze, escalate, and support the remediation of critical information security incidents

  • Manage incidents up to the preliminary forensics processes


  • Less than 25%

The team

Information Technology Services (ITS) helps power Deloitte s success. ITS is the engine that drives Deloitte, which serves many of the world s largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The 2,200 professionals in ITS deliver services including:

  • Security, risk & compliance

  • Technology support

  • Infrastructure

  • Applications

  • Relationship management

  • Strategy

  • Deployment

  • PMO

  • Financials

  • Communications

Cyber Security

The Cyber Security team vigilantly protects Deloitte and client data. The team is responsible for a strategic cyber risk program which adapts to a rapidly changing threat landscape, changes in business strategies, risks, and vulnerabilities. Using situational awareness, threat intelligence, and building a security culture across the organization, the team protects the Deloitte brand.

Category: Information Technology

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled