Deloitte SAP Enterprise Platform and Technologies - Senior Manager I in Nashville, Tennessee

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.

SAP Enterprise Platform and Technologies - Senior Manager I

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte s Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation.

Work you ll do

The SAP Enterprise Platforms and Technologies Sr. Manager I is responsible for providing direction to offshore team (e.g. India) and manager/supervisor. Your responsibilities include directing activities related to the SAP Infrastructure System administration including policies, control, monitoring, installation, configuration, and maintenance for offshore team (e.g. India).

Your responsibilities will include leading and participating in technical support efforts. You will help to lead during technical assistance calls (TAC), technology war / situation rooms and technical planning sessions. You will help to ensure teams adhere to established policies and ensuring business critical SAP systems are stable and perform beyond defined guidelines/requirements.

Additional responsibilities include:

  • Drives improvements in overall operations. Ensures SAP system efficiency and monitors safety of information.

  • Works with leadership to define the strategic direction of the firms SAP System Infrastructure.

  • Provide direct support to development teams and QA teams.

  • Technical Support of SAP systems and related environments.

  • Monitor and upgrade Databases (Oracle 11g), support and upgrade SAP software

  • Provide DB / SAP engineering, project participation and project leadership.

  • Create standards and best practices following ITIL guidelines, capacity planning, and integration with Deloitte technical support teams in multiple geographical locations.

  • Responsible for establishing and executing business recoveries and procedures.

  • Able to implement processes to continue to improve operational stability.

  • Work with vendors to build technology roadmaps, evaluate products or solutions and recommend direction based on annual ITS objectives.

  • Limited / Occasional travel to conferences, training, Deloitte locations in US and India.

The team

Information Technology Services (ITS) helps power Deloitte s success. ITS is the engine that drives Deloitte, which serves many of the world s largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The 2,200 professionals in ITS deliver services including:

  • Security, risk & compliance

  • Technology support

  • Infrastructure

  • Applications

  • Relationship management

  • Strategy

  • Deployment

  • PMO

  • Financials

  • Communications

Technology & Infrastructure

The Technology and Infrastructure Organization works together to transform how ITS deploys technologies and services that meet the dynamic needs of Deloitte professionals and help increase their productivity.

Service lines:

  • Unified Communications

  • Infrastructure Operations

  • Office of Technology and Infrastructure

  • Service Management

  • Solutions Delivery

  • Technology Support Services

  • Visual Technology and Solutions

  • Cloud Solutions Center

Technology Management Office

The Technology Management Office is the engine of the ITS organization, ensuring a smooth, efficient, and fiscally-sound technology operation. This multi-disciplinary team runs IT as a business by transforming IT finance, reporting project portfolio metrics, quality, deployment, delivery, and adoption, and building the IT workforce of the future.

Category: Information Technology

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled