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Deloitte Manager, Business Solution Analysis - DAS Audit & Assurance - Omnia DNAV in Nashville, Tennessee

Manager, Business Solution Analysis - DAS Audit & Assurance - Omnia DNAV

Location: Hermitage, TN

Primary Duties:

  • Maintains a solid knowledge base of the functional capabilities of and is a Subject Matter Expert on the various areas and products within Audit

  • Assists the Engagement Manager in leading, directing, and reviewing all activities associated with delivering technology products. Responsible for product quality, project timeliness, and customer satisfaction.

  • Interfaces with clients to define and document requirements for a named set of custom developed or vendor software products. Creates documentation including requirements, user stories, acceptance criteria, feature description PowerPoint decks, user guides, process flows, wireframes, and newsletters.

  • Responsible for conducting Design Thinking sessions to gain insights into end user and customer needs, Manages the Product Backlog for a Product, working with the Engagement Manager to prioritize requirements, define and manage scope and sprints for a project.

  • Provides operational support to practitioners and firm clients. Configures SharePoint features in production and non-production environments. Engages with various ITS organizations to resolve problems as they arise.

  • Possesses overall understanding of appropriate business processes and workflows.

  • Engages business owners and other ITS resources to respond to requests for new applications and/or enhancements. Collaborates with the Engagement Manager in creating and presenting the appropriate project on-boarding processes and materials (Charter).

  • Leads and is responsible all Testing and QA activities within the project lifecycle. Works with and manages off-shore QA resources to develop and execute Test Plans, Test Scripts and all other deliverables and activities related to Quality Assurance of the Products.

  • Provides feedback to off-shore QA resources

  • Works with the Engagement Manager and clients to plan and execute User Acceptance Testing.

  • Participates in reviews of plans associated with project execution.

  • Assists Engagement Manager with status reporting as required by the Audit Channel and Deloitte Applications Studio leadership.

  • Responds proactively to both business and project issues and escalates appropriately.

    Required Qualifications:

  • 5+ years of experience working in supporting multiple software projects in various IT roles.

  • 3+ years of Business Analyst or System Analysis experience.

  • 2+ years of Quality Assurance experience.

  • A solid knowledge and understanding of functionality within Deloitte Audit applications preferred.

  • Must have in-depth knowledge of software development lifecycles including Agile development and testing.

  • Experience with test plan creation, automated test scripting, and load/stress testing.

  • Familiarity with SharePoint, Test Director, MS Project, HP Quality Center, SAP Solution Manger, Automated QA tools is a plus

  • Prior experience that demonstrates good business understanding is needed (experience in a professional services organization is a plus

  • Demonstrated ability in applying repeatable quality assurance processes and methods to enterprise wide technology projects or initiatives.

  • Excellent written and verbal communications, organization, analytical, planning and leadership skills.

  • Strong management, communication, technical and remote collaboration skill are a must.

  • Experience in dealing with multiple projects and cross-functional teams, and ability to coordinate across teams in a large matrix organization environment.

  • Ability to effectively conduct technical discussions directly with Project/Product management, and clients.

  • Excellent team collaboration skills.

  • Strong relationship building and maintaining skills. Fosters a climate conducive to establishing positive working relationships with clients (internal and external).

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

    Preferred Qualifications:

  • Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA) is a plus.

  • Familiarity with AzureDevOps, SharePoint, MS Project, Automated QA and wire-framing or visualization tools is a plus.

  • Experience working with Agile development processes. SAFe certification is a plus.

  • Experience in packaged software development


  • Bachelor's degree in Computer Science, Business Administration or equivalent educational or professional experience and/or qualifications.

    Travel Requirements:

  • Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.