Deloitte Information Technology Asset Management, Senior Manager in Nashville, Tennessee

Information Technology Asset Management, Senior Manager

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte s Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation.

Work you ll do

Manages the Information Technology Asset Management (ITAM) operations team which is focused on managing ITS assets throughout the asset lifecycle. Leads an ITS enterprise-wide ITAM program across ITS channels. Collaborates with ITAM leaders in other ITS channels to ensure that ITAM processes are consistent in each channel. Works closely with the IT Service Management leaders to maintain ITAM as part of the Service Management program. Scope of work includes program process and ITS operational documentation, audit readiness and compliance, Data Warehouse data management, inventory audits support of ITAM process improvement under IT Service Management transformation. Experience with Service Now Asset management and BDNA/Flexera Data Normalization tools are also required for this position. Solid understanding of dependencies of CMDB, Discovery and Asset Management.

Responsibilities:

  • Acts as the leader in the implementation and maintenance of the ITS enterprise ITAM program. Works with functional asset managers in across ITS channels to review processes and procedures to ensure compliance with ITAM policies.

  • Leads ITS operations of asset management throughout the asset lifecycle from procurement to disposal. Sets goals and manages deadlines related to the asset lifecycle including end of lease activities.

  • Interacts with other teams to maintain accurate data surrounding leased and fixed assets in financial systems. Collaborates with Property Accounting and ITS leaders to identify assets that should be disposed of in existing financial systems.

  • Leads the execution of regularly scheduled inventory audits.

  • Responsible for the documentation of ITAM program processes with supporting governance and controls as needed.

  • Responsible for ITAM continual process improvement to close any gaps in process maturity.

  • Works closely with the ITSM Configuration Manager and other ITS teams to maintain the ITS Data Warehouse inventory of hardware and software. Design and conduct source system audits on a recurring basis.

  • Responsible for the implementation of Service Now Asset Management module.

  • Responsible for the implementation of BDNA/Flexera Data Normalization tool.

  • Works closely with T&I Controls team to satisfy inquiries for evidence of compliance for programs such as ISO, SOC, etc. This includes any compliance program pertaining to assets.

  • Participates in projects related to IT Service Management transformation.

  • Performs other job-related duties as assigned.

The team

Information Technology Services (ITS) helps power Deloitte s success. ITS is the engine that helps to drive Deloitte, which serves many of the world s largest organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The 2,200 professionals in ITS deliver services internally including:

Cyber security

Technology support

Technology & Infrastructure

Application development and management

Relationship management group

Strategy

Deployment

PMO

Financials

Communications

For more information on ITS, you can visit our dedicated recruitment page at https://usrecruiting.deloitte.com/-its-recruiting-for-experienced-hires .

Technology & Infrastructure

The Technology and Infrastructure Organization works together to transform how ITS deploys technologies and services to meet the dynamic needs of Deloitte professionals and help increase their productivity.

Category: Information Technology

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.