Deloitte Health and Human Services Transformation Senior Business Analyst in Nashville, Tennessee
- Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.
Work you'll do
Engage directly with client stakeholders to define business priorities and develop comprehensive requirements and functional design, including working with the team to draft materials and conduct these sessions
Apply best practices in functional areas related to Implementation and Operations Management
Maintain ownership of tasks and/or project workstreams while providing instructional guidance to more junior professionals
Provide expertise on engagements related but not limited to Systems Implementation, Operations & Maintenance, Helpdesk Operations, Software Application Development and Maintenance
Perform analysis to diagnose client issues as well as the assessment of client issue analyses performed by more junior personnel
Execute a portion of the project scope, and provide strong subject matter expertise to the tasks or workstreams you support
Demonstrate a strong understanding of the client environment and overall project scope
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
The GPS Human Services Transformation offering designs and implements large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies as well as higher education institutions. With end-users, customers, and workers at the center, we collaborate with our clients to deliver quality human services and work to support individuals in need. Some areas that we focus on include Children Services, Eligibility & Enrollment, Child Support Enforcement, and Labor & Workforce Development.
3 years of relevant Consulting experience
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Experience supporting Integrated Eligibility/Eligibility & Enrollment and or Healthcare Exchange (HIX) industry
Familiarity with Health and Human Services policies and mandates
How you'll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.