Deloitte Automation and Integration Manager in Nashville, Tennessee

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.

Automation and Integration Manager

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte s Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation.

Work you ll do

Manages the development of enterprise level solutions to facilitate automated, consistent, efficient, and standardized orchestration of IT processes. Manages technical direction and end-to-end delivery of IT automation initiatives to address business needs, and lead these projects to successful implementation. Improve existing processes and/or develop new processes to improve efficiency where needed. Manages the interaction and coordination among several different groups within the product development lifecycle including Operations, Development, QA, Support, and business teams. Possesses in-depth knowledge and cross-functional understanding in the areas of scripting (PowerShell, bash, Jscript, VB.NET, Ruby, Python, Perl), data center infrastructure (network, storage, server hardware), cloud platforms and virtualization technologies, IT process automation and orchestration tools, Public Cloud platforms (Azure, AWS, Google Cloud), secure software development lifecycle, Windows/Unix server administration, and web services (REST, SOAP). Performs a combination of supervisory duties over work staff. Prioritizes tasks and assigns team members to ensure that the team s resources are used effectively and that project deadlines are met. May serve internal or external clients:

  • Focuses on providing research, development and support in the area of self-service provisioning, private/public cloud and IT process automation.

  • Devise and implement automated workflows to reduce the time to provision infrastructure, reduce manual effort for repeated maintenance tasks, resolve commonly occurring break-fix incidents faster and without the need for manual intervention and prevent problems and outages from occurring through more consistent/predictable delivery of services.

  • Coordinates requirements gathering, solution design sessions, implementation plans and Proofs of Concepts.

  • Defines technical evaluation criteria for vendor products and solutions and determines technical approaches to ensure all architectural solutions result in an efficient systems design.

  • Analyzes emerging technologies in the area of automation/orchestration/cloud and influences direction of project solutions.

  • Develops business cases showing proposed value of automation and estimated return on investment, followed by regular collection of automation metrics to demonstrate cost/time savings.

  • Partners with ITS business representatives and business leaders to understand business drivers and critical needs. Ensures alignment between the business strategies and application technology roadmap while advising and consulting leadership on costs, benefits, and implementation requirements.

  • Possesses exceptionally strong software, system and network troubleshooting skills.

  • Continue pursuit of knowledge of automation tools, configuration management tools, and infrastructure management tools through seminars, webinars, technical publications, and product evaluations.

  • Responsible for architecting, implementing, maintaining and upgrading orchestration and self-service tools.

  • Establish and maintain IT process automation methodologies, documentation, and resources (ie. script repository).

  • Design, develop, implement and maintain a cost effective, long-term IT automation strategy and roadmap promoting reusable components, low maintenance costs, high efficiency and scalability.

  • Performs other job-related duties as assigned.

The team

Information Technology Services (ITS) helps power Deloitte s success. ITS is the engine that drives Deloitte, which serves many of the world s largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The 2,200 professionals in ITS deliver services including:

  • Security, risk & compliance

  • Technology support

  • Infrastructure

  • Applications

  • Relationship management

  • Strategy

  • Deployment

  • PMO

  • Financials

  • Communications

Technology & Infrastructure

The Technology and Infrastructure Organization works together to transform how ITS deploys technologies and services that meet the dynamic needs of Deloitte professionals and help increase their productivity.

Service lines:

  • Unified Communications

  • Infrastructure Operations

  • Office of Technology and Infrastructure

  • Service Management

  • Solutions Delivery

  • Technology Support Services

  • Visual Technology and Solutions

  • Cloud Solutions Center

Technology Management Office

The Technology Management Office is the engine of the ITS organization, ensuring a smooth, efficient, and fiscally-sound technology operation. This multi-disciplinary team runs IT as a business by transforming IT finance, reporting project portfolio metrics, quality, deployment, delivery, and adoption, and building the IT workforce of the future.

Category: Information Technology

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.