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Deloitte Associate Deloitte Application Studio Analyst in Nashville, Tennessee

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.

Associate Deloitte Application Studio Analyst

Location: Hermitage/Nashville, TN

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte s Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation.

Work you ll do

Vendor Applications Team Associate is responsible for managing the Availability, capacity, information / cyber security, Change/Release and Business continuity processes of the various products / platform and ensure documented processes are followed and the integrity of the system is fully protected. Analyze problems while working toward solutions to technical issues; deploy new releases and/or enhancements; maintain and support the platform s operational functions; validation of implemented changes; work with business, product stakeholders, internal and infrastructure teams during implementation or outage management.

Responsibilities:

  • Implementation of software and/or environment change and ensure all changes are controlled and managed via established Change Control processes using ServiceNow and other tools.

  • Thorough understanding of configuration management tools and capable of researching current trends and advancements, ability to coordinate and work with multiple teams,

  • Ability to analyze complex technical problems and provide innovative solutions.

  • Ability to exert influence on the overall objectives of the team, Capable of mentoring other configuration management personnel, Knowledge of Agile / Scrum practices

  • Responsible for proactively monitoring production system performance, communicating status of any anomalies, and performing root cause analysis.

  • Responsible for continuous improvements to platform operational monitoring, availability, capacity, Patch management of various products supported by the team.

  • Champion Agile best-practices, processes, and tools in support of ITSM processes.

  • Participate in on call rotations that occur during normal hours within your time zone

The team

Information Technology Services (ITS) helps power Deloitte s success. ITS is the engine that helps to drive Deloitte, which serves many of the world s largest organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The 2,200 professionals in ITS deliver services internally including:

  • Cyber security

  • Technology support

  • Technology & Infrastructure

  • Application development and management

  • Relationship management group

  • Strategy

  • Deployment

  • PMO

  • Financials

  • Communications

For more information on ITS, you can visit our dedicated recruitment page at https://usrecruiting.deloitte.com/-its-recruiting-for-experienced-hires .

Deloitte Application Studios (DAS)

Deloitte Application Studios (DAS) is the internal software and applications development team responsible for delivering leading-edge technologies to Deloitte professionals. Their broad portfolio includes web and mobile productivity tools that empower our people to log expenses, enter timesheets, book travel and more, anywhere, anytime. DAS enables our client service professionals through a comprehensive suite of applications across the business lines. In addition to application delivery, DAS offers full-scale design services, a robust mobile portfolio, cutting-edge analytics, and innovative custom development.

Category: Information Technology

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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