Deloitte Lead Technology Support Analyst in Morrisville, North Carolina
Deloitte & Touche LLP seeksa Lead Technology Support Analystin Morrisville, NC.
Work You ll Do
Focus on risk mitigation and operational performance. Identify and evaluate complex business and technology risks, internal controls that mitigate risks, and related opportunities for internal control improvement. Provide deep industry and compliance knowledge to clients. Support a technology platform to manage complex commercial operations. Work directly with the software engineering team to test and validate new features. Identify and report issues discovered. Recommend opportunities for improvement by collecting and analyzing metrics. Design and build automated test frameworks and test suites for use in development and testing cycle. Participate in design reviews and code reviews/inspections. Perform manual testing, encompassing all functionality of services, as a prequel to automation.
Bachelor's (or higher) degree in Computer Science, Information Systems, or related field (willing to accept foreign education equivalent).
Eighteen months of experience monitoring productions and systems, and troubleshooting in a production environment.
Experience must include eighteen months of:
Automating, building, deploying, and releasing of code from one environment to other environment using puppet, GIT, Jenkins, Moven, SVN, and Ansible;
Creating code repositories and managing plugins for Jenkins;
Establishing appropriate tools and processes to fully automate application lifecycle management pipeline, including source revision control repositories, SDLC issue management workflows, automated build processes, configuration management for applications, CI/CD workflow, integration of testing processes, application deployments, and operational metrics/debugging information;
Developing practical automating solutions and custom modules, and troubleshooting automation issues;
Performing middleware installation and configuration using Tomcat, Web API, and WebSphere;
Supporting validation and system test plans, test case scenarios, and regression test plans; and
Liaising with clients, technical subject matter experts, and information technology staff to analyze and map business and technical requirements and develop testing documentation.
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Category: Accounting & Auditing
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