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Deloitte Lead Technology Support Analyst in Morrisville, North Carolina

Deloitte & Touche LLP seeksa Lead Technology Support Analystin Morrisville, NC.

Work You ll Do

Focus on risk mitigation and operational performance. Identify and evaluate complex business and technology risks, internal controls that mitigate risks, and related opportunities for internal control improvement. Provide deep industry and compliance knowledge to clients. Support a technology platform to manage complex commercial operations. Work directly with the software engineering team to test and validate new features. Identify and report issues discovered. Recommend opportunities for improvement by collecting and analyzing metrics. Design and build automated test frameworks and test suites for use in development and testing cycle. Participate in design reviews and code reviews/inspections. Perform manual testing, encompassing all functionality of services, as a prequel to automation.

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Requirements

  • Bachelor's (or higher) degree in Computer Science, Information Systems, or related field (willing to accept foreign education equivalent).

  • Eighteen months of experience monitoring productions and systems, and troubleshooting in a production environment.

  • Experience must include eighteen months of:

  • Automating, building, deploying, and releasing of code from one environment to other environment using puppet, GIT, Jenkins, Moven, SVN, and Ansible;

  • Creating code repositories and managing plugins for Jenkins;

  • Establishing appropriate tools and processes to fully automate application lifecycle management pipeline, including source revision control repositories, SDLC issue management workflows, automated build processes, configuration management for applications, CI/CD workflow, integration of testing processes, application deployments, and operational metrics/debugging information;

  • Developing practical automating solutions and custom modules, and troubleshooting automation issues;

  • Performing middleware installation and configuration using Tomcat, Web API, and WebSphere;

  • Supporting validation and system test plans, test case scenarios, and regression test plans; and

  • Liaising with clients, technical subject matter experts, and information technology staff to analyze and map business and technical requirements and develop testing documentation.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. We also suggest that you brush up on your behavioral and case interviewing skills and practice discussing your experience and job history with a family member, friend, or mentor. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

Category: Accounting & Auditing

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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