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Deloitte Senior Consultant - CBO - Operations Transformation, Microsoft, Digital Content Advantage in Miami, Florida

Senior Consultant, Digital Content Advantage - Microsoft, Operations Transformation

Help our clients navigate dynamic and disruptive markets. The solutions we provide will help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously.

Work you'll do

Senior Consultants work within an engagement team. Key responsibilities will include:

  • Function as integrators between business needs and technology solutions, helping to create solutions to meet clients' business needs

  • Identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures and supporting implementations as well as integrations

  • Participate in setting engagement objectives and scope

  • Develop work plans for components of an engagement

  • Coordinate activities between work streams

  • Provide guidance to junior practitioners as they manage large, confidential, and complex data sets

  • Develop process flows depicting pain points in the business process

  • Conduct detailed analyses to draw conclusions and develop pertinent and insightful recommendations

  • Design deliverable content to reflect the engagement contract.

  • Present findings and recommendations to client leadership

  • Mentor junior staff

    Operations Transformation Team

Our Operations Transformation team focuses on transforming our clients' core business operations. We advise, design, implement, and deploy solutions focused on "heart of the business" issues in specific sectors including Health Care, Banking & Securities, Insurance, and Energy & Resources. Our Market Offerings include Operating Model Transformation and Center for Process Bionics. Within our Digital Content Advantage practice, you will function as Subject Matter Advisor on content strategy, capabilities, technologies and vendors.

Our clients seek a fresh perspective on how to create a flexible, innovative business model supported by a strong operations foundation. Professionals will use their deep sector knowledge and technical business operations consulting experience to take a more strategic view of our clients' priorities, helping them to prepare for growth, embrace the digital agenda and maximize operational efficiency.

Qualifications

Required:

  • Bachelor's degree from accredited university with strong undergraduate academic record

  • 4 years minimum professional experience with at least one of the following technologies:

  • 3+ year experience with Microsoft stack

  • Technical experience (architecture, development, solution architect) across the Microsoft platform with these types of skills:

  • SharePoint (Online and On-prem), Teams

  • Power Platform (PowerApps, Power Automate, Power BI)

  • Azure Fundamentals

  • SQL and database skills

  • Exposure to other ECM technologies and willingness to work with other technologies as needed

  • Experienced in one of the following: Structured Content Management, Content and Data Architecture or Unstructured content analytics

  • Professional competence in the Microsoft Office suite (Word, Excel, PowerPoint, Access)

  • Ability to build consensus and foster change in ambiguous settings

  • Demonstrates consistent career progression with increasing levels of responsibility

  • Performed above expectations in previous professional roles

  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve

  • Limited immigration sponsorship may be available

    Preferred:

  • Additional helpful skills .Net, Scripting - PowerShell

  • OpenText technologies

  • Ability to facilitate business transformation leveraging an enterprise content management platform.

  • Demonstrate ability to develop current state enterprise content management technology architecture, gap analysis, and future state technology architecture to address client architecture gaps including scalability, on-premise/cloud, security and multi-country compliance

  • Define content governance including legal compliance/regulations, standards, taxonomies, industry practices, change management

  • Superior critical thinking, analytical and problem-solving skills

  • Tolerance for working in ambiguous, uncertain environments

  • Commitment to personal and professional growth

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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