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Deloitte Sr. Chatbot Engineeer/Developer - USDC in Mechanicsburg, Pennsylvania

Analytics & Cognitive – Sr. Chatbot Engineer/Developer - USDC

Are you an experienced, passionate pioneer in technology – a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center – we are breaking the mold of a typical Delivery Center.

Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below …

Work you’ll do/Responsibilities

  • Translate business requirements and processes into technical requirement and configuration settings specific to Cognitive Robotics Automation solutions

  • Collaborate with team leads to identify gaps and constraints associated with business requirements and process and aid in providing solutions to resolve the process issues

  • Develop testing strategies and scenarios for review with both project and client teams to ensure alignment to test strategy and completeness

  • Log and track defects and communicate to teams for resolution

  • Deliver high quality work and adapt to new challenges, as an individual or as part of a team

The Team

Analytics & Cognitive

In this age of disruption, organizations need to navigate the future with confidence, embracing decision making with clear, data-driven choices that deliver enterprise value in a dynamic business environment.

The Analytics & Cognitive team leverages the power of data, analytics, robotics, science and cognitive technologies to uncover hidden relationships from vast troves of data, generate insights, and inform decision-making. Together with the Strategy practice, our Strategy & Analytics portfolio helps clients transform their business by architecting organizational intelligence programs and differentiated strategies to win in their chosen markets.

Analytics & Cognitive will work with our clients to:

  • Implement large-scale data ecosystems including data management, governance and the integration of structured and unstructured data to generate insights leveraging cloud-based platforms

  • Leverage automation, cognitive and science-based techniques to manage data, predict scenarios and prescribe actions

  • Drive operational efficiency by maintaining their data ecosystems, sourcing analytics expertise and providing As-a-Service offerings for continuous insights and improvements

The Engagement

We are seeking skilled, experienced engineers to join our bourgeoning conversational AI practice and help us build high-quality solutions for our customers. The right candidate will have an understanding of conversational AI (i.e., chatbots, intelligent chat, virtual assistants), natural language processing (NLP), natural language understanding (NLU), and the leading platforms for developing conversational AI solutions.

Qualifications

Required

  • Bachelors degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.

  • An understanding of conversational AI (i.e., chatbots, intelligent chat, virtual assistants), natural language processing (NLP), natural language understanding (NLU), and the leading platforms for developing conversational AI solutions.

  • Experience in Microsoft Bot Framework/Azure Bot Service, including Azure Cognitive Services such as LUIS, QnA Maker, etc.

  • Understanding of Azure Services, Infrastructure and tools (Utilizing Azure functions and WebApps)

  • Understanding of Python programming language and experience building production solutions using this language.

  • Demonstrate strong communication skills to translate technical software solutions to non-technical clients

  • Ability to consult and direct on clients’ needs for automation centered around business processes

  • Travel up to 20% annually (While 20% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

  • Limited immigration sponsorship may be available

  • Must be willing to live and work in one of our Center locations:

  • Gilbert, AZ (Phoenix area)

  • Mechanicsburg, PA (Harrisburg area)

  • Lake Mary, FL (Orlando area)

Qualifications

Preferred

  • Experience in Integration of Azure Bot to different platforms

  • Experience in React JS/Node JS

  • Knowledge of JavaScript libraries, REST APIs

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.

D eloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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