Deloitte Deloitte Consulting, US Delivery Center - Solution Specialist (Training Design and Delivery) in Mechanicsburg, Pennsylvania
Are you an experienced, passionate pioneer in training, transformation and technology? A solutions builder who wants to work in a collaborative environment with a strong company culture, without the extensive demands of travel? If so, consider an opportunity with our innovative and forward-thinking US Delivery Center (USDC).
At Deloitte's US Delivery Center (USDC) we help clients achieve a higher level of service in operational efficiency and business value. The USDC leverages scale, talent, and a center delivery model to provide high quality, cost-effective service with standardized processes and procedures. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Our delivery centers are based in Mechanicsburg, PA, Lake Mary, FL and Gilbert, AZ.
Interested? Learn more below:
Work you'll do
As a Solution Specialist in the Human Capital Organization Transformation practice, you'll act as a strategic advisor to clients and assist them with the communications and training material design, development and delivery necessary to successfully implement and adopt new technologies or business process changes.
From our centers, we work with Deloitte consultants to design, develop and build solutions to help clients reimagine, reshape and rewire the competitive fabric of entire industries. Our centers house a multitude of specialists, ranging from systems designers, architects and integrators, to creative digital experts, to Cyber Risk and Human Capital professionals. All work together on diverse projects from advanced preconfigured solutions and methodologies, to brand-building and campaign management. We are a unique blend of skills and experiences, yet we underline the value of each individual, providing customized career paths, fostering innovation and knowledge development with a focus on quality. The US Delivery Center supports a collaborative team culture where we work and live close to home with limited travel.
Completed Master's degree in related field of study (business, management, human resources, instructional design, education, organizational behavior or psychology)
Minimum 2+ years of professional experience in a training environment
Background in Adult Learning Principles, ADDIE modeling, System Development Life Cycle (SDLC) and Authoring Tools (Captivate, Articulate, Camtasia, etc.)
Demonstrated training material design, development and delivery experience
Strong academic track record (minimum GPA of 3.0)
Willingness to travel up to 10% percent of the time; travel varies based on project assignment requirements. While 10% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Strong value alignment to our core RICCE values (Respect, Inclusion, Community, Commitment and Excellence)
Previous experience with a systems/technology implementation, focusing on systems training, technology adoption and change management techniques
Strong written and oral communication skills
Excellent teamwork and interpersonal skills
Ability to adapt and operate effectively in ambiguous or rapidly changing environments
Ability and willingness to acquire U.S. Security Clearance preferred, but not required
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.