Deloitte Research and Design Analyst - Project Delivery in McLean, Virginia
Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions?
Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of our clients. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.
We serve our clients through the following types of work:
Cross-channel customer engagement strategy, design, and development (web, mobile, social, physical)
eCommerce strategy, implementation, and operations
Acquisition and engagement campaign ideation, development, and execution
Agile based, design-thinking, user-centric, empirical projects that accelerate results
How You'll Contribute:
You are the voice of the people. In all of your interactions - with clients, project managers, designers, engineers, and more - you'll advocate for what users want, need, and expect from the products we create. You're innovative, quick-thinking, and eager to learn more about what's happening in the interactive space. Your UX design skills are top-notch, and you have a knack for making the complex clear.
Employ passion around customer strategy, digital design, marketing, communications, and platform development
Advise and support Government and Public Services (GPS) clients through critical and complex issues
Help clients drive alignment with their business objectives, improve organizational strength, and establish a culture focused on adding value
Develop personally and professionally
Participate in team problem solving efforts and offer ideas to solve client issues
Conduct relevant research, data analysis, and create reports
Maintain responsibility for completion and accuracy of work products and prioritize workload
Assist in proposal development, as requested
Develop contract deliverables using the following tools: word processing (MS Word), spreadsheet (MS Excel), presentation creation tools (MS PowerPoint), internet research tools
Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with client
Bachelor's degree required
1+ years of design or research experience (educational and/or personal experience may be considered)
A strong portfolio that demonstrates your experience, storytelling, and design presentation skills
Experience with modern design tools like Sketch, Axure, Principle, Framer, and InVision
Limited Sponsorship may be available
Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology, and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals bring fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.