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Deloitte Program Integrity – Manager (Dental Claims Investigator) in McLean, Virginia

Are you an analytical, data-drivenprofessional? Are you interested in a role that uses leading edge analytics andoffers an opportunity to provide front line support to solve our clients mostchallenging problems? If so, the Forensic Analytics practice within DeloitteTransactions and Business Analytics LLP (DTBA) is the place for you!

Forensic Analytics is a fast-growth practicewithin Deloitte Risk and Financial Advisory that centers around several of thehottest areas of business today analytics, forensic analysis, and litigationsupport and the specialized skills that make careers in these areas bothfascinating and in high-demand. Our Analytics team makes extensive use of data,statistical and quantitative analysis, rules-based methods, and explanatory andpredictive modeling to bring insights to client issues in the forensic andtransaction domains. We work with specialists in many areas, and we apply oursolutions to a wide range of highly interesting and complex corporatechallenges, such as forensic investigations, sales fraud, anti-corruptioncompliance, restructuring, safety and quality, enterprise fraud and misusemanagement to explain what has occurred in the past and to support informeddecision making for the future. Our work increasingly employs specializedcompetencies, such as advanced analytics, visualization, and geospatialtechniques.

Work you ll do

  • Provide domain experience in review of dental plan policy

  • Guide the development and review of new dental rules

  • Conduct dental chart reviews

  • Maintain a deep, working understanding of ADA dental procedures codes and standard dental claim processing policies as defined by our dental client

  • Conducting investigations into dental cases to identify potential fraud, waste, abuse, or improper payment.

  • Performing and interpreting dental billing patterns to identify potential fraud, waste, abuse, or improper payment.

  • Interpreting dental policy to validate proper payment was made.

  • Serve as a Subject Matter Expert , adding interpretive value to data presented or experienced insight into a functional process or issue

  • Preparing and presenting complex written and verbal materials (reports, findings and presentations)

  • Contributing to a strong client relationship through interactions with client personnel on investigation-related issues.

  • Supervise, lead, and train junior staff in the aforementioned activities and career counseling

  • Responsible for managing solutions, delegating resources, and helping to ensure quality assurance principles are met across projects and deliverables

  • Assuming responsibility for small components of engagements. May have greater role on small engagements.

  • Maintain technical knowledge within industry and service line and leverage deep subject matter knowledge on engagements

  • Contribute to new business proposals and client pursuits and lead proposal development

  • Manage own personal and professional development; seek opportunities for professional growth and expansion of consulting skills and experience

  • Network and negotiate to identify and sell potential new services or expand existing engagements by leveraging client relationships

  • Generate marketplace eminence through the creation of intellectual property across a host of mediums including but not limited to: articles, whitepapers, webcasts and other audio visual presentations

The Team

As the regulatory landscape continues to shift and grow incomplexity, companies are facing unprecedented compliance challenges and closeregulatory scrutiny. We provide solutions in health care compliance, risk andtechnology-driven managed services. Managing your financial, operational, andreputational risk to allow you to focus on what matters most - the patient,innovation, and the greater health care marketplace.


  • Bachelor's degree in Accounting, Business, Finance or other Business-related field

  • 5 years of Forensic, Investigative, and/or Discovery industry related experience

  • 2 years in a technical or functional lead role

  • Experience mentoring and coaching others

  • Experience reviewing dental claims, charts, and x-rays

  • Experience reviewing and interpreting dental policy

  • Extensive knowledge of dental procedure codes, dental claims processing, and provider relations, as well as the ability to understand the cascading impact of claims processing policy changes on key performance indicators, claim costs, and overall financial health of the organization

  • Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities

  • Experience managing senior-level client relationships

  • Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)

  • Pre-sales, proposal, and RFP experience

  • Must be able to obtain and maintain required clearance for this role

Must be legally authorized to workin the United States without the need for employer sponsorship, now or at anytime in the future.


  • Previous experience as a dental adjudicator


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