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Deloitte Operations Transformation for Tax - Senior in McLean, Virginia

Deloitte's Operations Transformation for Tax (OTT) practice helps tax leaders redesign their tax operating models through a focus on operations, technology, and talent.

Work you'll do:

  • Collaborate with our clients to develop their vision for the future of tax, considering data, people, process, technology and governance

  • Facilitate client workshops to explore operating model needs and analyze alternative solutions

  • Organize transformation workstream activities and develop workplans to achieve our client's desired outcomes

  • Align and coordinate resources to deliver workstream objectives and establish accountability for results

  • Establish, monitor, guide and assess ongoing projects/engagements against established Key Performance Indicators (KPIs)

  • Liaise with various workstreams and teams within the firm to drive collaboration and integration where appropriate

  • Identify areas of risk/opportunity, develop appropriate risk mitigation strategies and escalate project issues and risks to management as needed

  • Identify process improvement opportunities

  • Develop communications and presentations and ensure communication of project/program initiatives, messages and status to appropriate parties

  • Facilitate networking across various groups and global member firms, which may include:

  • Working with/managing virtual cross-border teams

  • Enabling cross-border issue resolution

We are seeking high-performing individuals to support the growth of our OTT practice and the exceptional quality of service our clients receive with the following priorities:

  • Grow our client base and competitive market share through new sales and brand/eminence activities,

  • Evolve our clients' experience in working with us by ensuring consistent high-quality results that are delivered in an increasingly digital and truly integrated way, and

  • Transform our delivery model to apply automation and process enhancements to ensure quality and increase efficiency.

The Team:

The OTT team supports Lead Tax Partners in pursuing, transitioning, and optimizing OTT engagements, as well as facilitating OTT Labs - highly interactive workshops designed to help tax executives outline their vision, explore the Art of the Possible, and develop an operations transformation roadmap for their tax departments. The National OTT team also supports the OTT Regional and Local office leaders in developing and delivering their marketplace strategies

Required Skill Set:

  • Bachelor's Degree, CPA strongly preferred

  • 3+ years of tax compliance and/or tax operations and project management experience

  • Ability to synthesize and summarize complex discussions, capturing key points in real-time (e.g., in OTT labs)

  • Collaborative workstyle; able to work across workstreams, prioritize and flex based on demand

  • Strong analytic and reporting capability

  • Advanced communication skills, including experience communicating effectively across diverse cultures

  • Ability to work effectively in an environment of complexity, ambiguity and continual change/evolution

  • Ability to work virtually with colleagues around the globe; comfortable working with individuals without face-to-face contact; comfortable with matrixed organization with multiple reporting lines

  • Process improvement, standardization and automation experience

  • Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve

  • Experience with the Microsoft Office Suite, particularly Excel, Word and PowerPoint

  • Experience supporting client's operating model transformation, (e.g., shifting from a decentralized model to a globally centralized model), including navigating transition considerations and risks

  • Experience with tax operating model alternatives and transitions, and large scale tax outsourcing projects a plus

  • Limited immigration sponsorship may be available

Preferred Skills:

  • Strong analytic and reporting capability

  • CPA preferred

  • Advanced communication skills, including experience communicating effectively across diverse cultures

  • Ability to work effectively in an environment of complexity, ambiguity and continual change/evolution

  • Ability to work virtually with colleagues around the globe; comfortable working with individuals without face-to-face contact; comfortable with matrixed organization with multiple reporting lines

  • Process improvement, standardization and automation experience

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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