Deloitte Hybris Commerce Manager in McLean, Virginia
Hybris Commerce Manager
Deloitte Digital offers services that enable client solutionsusing digital technologies, including the Web, Mobile, Social Networking,Digital Strategy, Digital Content and Digital ERP. The Digital Web teamworks with clients to advise, design, implement and deploy eCommerce and Portalsolutions. Our eCommerce capabilities provide transactional solutionsrelated to online marketing, sales and service; for both Direct-To-Consumer andBusiness-to-Business. Our Portal capabilities provide intranet and internetsolutions focused on content presentment and transaction capabilities for bothinternal enterprise as well as customer facing purposes.
You are the soothsayer. You have gazed into the future of ourclients' businesses, and you see a clear path to success. You understand whatit takes to make complex Hybris Ecommerce solutions happen, and you'll have afirm hand on the controls every step of the way.
Work you ll do
Act in a leadership role on client projects and for junior staff.
Help define businessrequirements and process design (including scenario design and flow mapping).
Create functionaldesigns, prototyping test planning and execution, training coordination, anddocumentation of operational support procedures.
Help clients defineforward-looking business strategies related to digital transformations.
Advertising, Marketing & Commerce
Our Advertising, Marketing & Commerce team focuses ondelivering marketing and growth objectives aligned with our clients brandvalues for measurable business growth. We do this by creating content,communications, and experiences that engage and inspire their customers toact. We implement and operate the technology platforms that enable personalizedcontent, commerce and marketing user-centric experiences. In doing so, wetransform our clients marketing and engagement operations into modern,data-driven, creatively focused organizations. Our team brings deep experiencein creative and digital marketing capabilities, many from our Digital Studios.
We serve our clients through the following types of work:
Cross-channel customer engagement strategy, design and development
(web, mobile, social, physical)
eCommerce strategy, implementation and operations
Marketing Content and digital asset management solutions
Marketing Technology and Advertising Technology solutions
Marketing analytics implementation and operations
Advertising campaign ideation, development and execution
Acquisition and engagement campaign ideation, development and execution
Agile based, design-thinking, user-centric, empirical projects that accelerateresults
Eight years of relevantconsulting or industry experience
Ability to start work within 4to 6 weeks of an offer.
Must belegally authorized to work in the United States without the need for employersponsorship now or in the future
Proven experience building andmanaging an ecommerce and multi-discipline team
Thorough understanding ofinternet technologies, including ecommerce, mobile, social, SEO, and analyticsplatforms
Three years of experienceworking with major ecommerce and related technology vendors, including but notlimited to Hybris
Magento, IBM WebSphere, BlueMartini, and open source solution providers
Hands-on experience managing acomplete redesign of a B2C and/or B2B consumer website preferred
Conceptual and technicalunderstanding of Internet architecture, content management, and infrastructureas they relate to ecommerce operations
An understanding of informationarchitecture related to customer experience and usability design techniques
In-depth knowledge of thelatest research, analysis and best practices regarding online shoppingbehavior, ecommerce marketing methodologies and customer experience usability
A deep understanding of projectmanagement methods and techniques
A Bachelor's Degree, advanceddegree preferredBonus points
Work independently or as partof a team to manage and complete multiple task assignments
Identify client business issuesthrough vendor/Deloitte client team and facilitate solution development
Demonstrate clear and understandableoral and written communications, including development of client presentations(MS Visio, MS Office)
Utilize appropriate problemsolving and troubleshooting techniques to resolve engagement issues
Make well informed decisions byexercising mature judgment Develop trusting relationships with clients to identify key stakeholders andproactively open up net new service opportunities
Lead and drive proposalcreation and proposal strategy response, orals, presentations, and overallclient relationship strategy
Maintain current understand ofmarket and competitive landscape to build go-to-market strategies thatdifferentiate positioning with vendors and clients
Eagerness to mentor juniorstaff
Willingness to travel 80 100percent of the time.
Must be legallyauthorized to work in the United States without the need for employersponsorship now or in the future
How you ll grow
At Deloitte, our professional development plan focuses on helpingpeople at every level of their career to identify and use their strengths to dotheir best work every day. From entry-level employees to senior leaders, webelieve there s always room to learn. We offer opportunities to help sharpenskills in addition to hands-on experience in the global, fast-changing businessworld. From on-the-job learning experiences to formal developmentprograms at Deloitte University, our professionals have a variety ofopportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
At Deloitte, we know that great people make a great organization.We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
Deloitte s culture
Our positive and supportive culture encourages our people to dotheir best work every day. We celebrate individuals by recognizing theiruniqueness and offering them the flexibility to make daily choices that canhelp them to be healthy, centered, confident, and aware. We offer well-beingprograms and are continuously looking for new ways to maintain a culture whereour people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. Thispurpose defines who we are and extends to relationships with our clients, ourpeople and our communities. We believe that business has the power toinspire and transform. We focus on education, giving, skill-based volunteerism,and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html
We want job seekers exploring opportunities at Deloitte to feelprepared and confident. To help you with your interview, we suggest that you doyour research: know some background about the organization and the businessarea you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html
Category: Management Consulting
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