Deloitte Client Account Management, Senior - Cross Industry in Louisville, Kentucky
Client Account Management -- Cross Industry, Senior
We're looking for an autonomous self-starter with outstanding organizational and program management skills - a strategic thinker who's also a natural collaborator. As a Client Account Manager (CAM) you'll work with senior Deloitte leaders on some of our most important accounts - helping our teams build relationships, win projects and deliver work. You'll oversee account operations and strategic activities - keeping our practitioners well informed and in front of the client while ensuring account operations run smoothly. You'll work closely with account leadership to help address our clients' most important challenges by bringing them the best of Deloitte. You'll share what other account teams are doing and help to innovate new approaches. You'll be an important link between the larger firm, your account teams, and your clients.
Work you'll do
Responsibilities will be based on specific client relationship objectives and account teams' needs, and will include some or all of the following:
Client: develop and execute client relationship strategy, leverage client accelerators and Deloitte thought leadership to build relationships, develop client materials, support pursuits
Strategic: develop account strategy and operating model, support annual account planning
Leadership: prepare for account leadership meetings, support leadership development
People: support account talent strategy, manage team communications and events, manage onboarding and offboarding and team collaboration tools
Quality & Risk: manage confidential information program for your account, support compliance initiatives as needed, support procurement relationship and contracting as needed
Financial: support financial analysis and reporting, opportunity tracking and internal reporting as needed
At Deloitte, clients are at the heart of everything we do. As a part of Client Experience, Client Account Management (CAM) is a group of over 200 professionals in the US and India who are dedicated to bringing the best of Deloitte to our most important clients. CAMs, like other Deloitte practitioners, are aligned to an industry, but work across our group to share and leverage best practices.
Demonstrated account management or consulting experience
Minimum 3 years work experience
Strong organizational skills
Strong project management skills
Ability to adapt to a changing environment and manage multiple priorities
Exceptional interpersonal and communication skills
Proficient in Microsoft Office suite - strong PowerPoint and Excel skills critical
Excellent analytical and problem-solving skills
Limited immigration sponsorship may be available
Experience working in a professional services firm
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.