Deloitte Strategic Operations Senior Consultant in Los Angeles, California
Strategic Operations Senior Consultant
The Consulting Sales Excellence (SE) Strategic Operations role is a critical member of the Commercial Office SE leadership team with responsibilities driving enhancements to the sales lifecycle (people, process, and technology) and driving operational activities that sustain the practice. This role is instrumental in enhancing the continuum of services that support the Consulting business.
Work You'll Do
The role supports Sales Excellence strategic priorities and operations. You will work directly with the Sales Excellence leadership team to deliver programs and services across the sales lifecycle: from Pursuit Coaching to Closing the Deal. Services housed in SE include: the Sales Executive organization, the Pursuit Center of Excellence (PCOE), Proposal Factory, Pricing & Commercial Deal Support (PCDS), Competitive Intelligence, and the Science of Winning. He/She will work closely with the Sales Excellence leadership team to share insights, recommendations, and data to support decision making. Additional focus is on supporting the networks on executing their strategic operational objectives as it relates to sales and opportunity management.
Work closely with the Sales Excellence Chief of Staff and Sales Executive Operations lead to deliver on the strategic priorities of the practice.
Support strategic efforts by driving execution of cross Sales Excellence strategic priorities such as Tier 1 / Tier 2 framework enhancements, Mercury enhancements, Pursuit Lifecycle Refresh, Sales Executive Integration, Strategic Big deal framework, automation agenda, etc.
Support or lead growth activities and financial planning
Own and enhance operational activities that drive the practice
Lead sales modernization activities across people, process, and technology
Assist with culture and talent related items
Collaborate with SE leadership team and team members on priority projects
Provide meaningful, actionable insights, advice, and recommendations that will ultimately drive growth in the sales practice and provide a high level of service to the Consulting practice and leaders
Focus on transforming information into insights and actionable decisions
The U.S. Consulting Sales Excellence (SE) practice serves the Industries, Offering Portfolios, and account teams in driving sales success. SE owns the sales life cycle from Pursuit Coaching to Closing the Deal. Services housed in SE include: the Sales Executive organization, the Pursuit Center of Excellence (PCOE), Proposal Factory, Pricing & Commercial Deal Support (PCDS), Competitive Intelligence, and the Science of Winning.
The team member will be aligned to the Consulting Professional National Office, comprised of professionals with various areas of focus that collectively provide mission critical services to support Consulting's overall success. Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities, these professionals ensure that our Firm operates efficiently and that our people can effectively serve clients every day. Our new Operating Model formalizes these functions so that we can continue to enhance their quality while providing our professionals a consistent talent experience and opportunities for growth.
Proven track record engaging with and coordinating senior level constituents
Sound decision making in complex situations
Strong communication skills
Client service and/or sales operations experience preferred
Unyielding focus on quality results (analyses and deliverables)
Team player with a "customer focused" mentality
Successful operating in an unstructured environment
Ability to coordinate across many constituents
Ability to meet tight deadlines
Ability to dive into detail when needed
*Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. #NO22