Deloitte Retail/Consumer Products Organization & Workforce Transformation Senior Manager in Los Angeles, California
Retail/Consumer Products Organization & Workforce Transformation Senior Manager
Are you an innovative thinker with a proven track record of helping Consumer Products & Retail companies transform their workforce to achieve their business goals?
The Consumer industry is focused on serving the changing consumer, who has rapidly evolving needs, behaviors and preferences for products, services, and experiences. Our Consumer Products and Retail sector is undergoing a transformation fueled by an empowered consumer, technology advancements, market fragmentation and blurring lines across the industry. Organizations are racing to compete for the consumer's attention and win share of wallet, which is creating unique challenges to innovate, modernize technology and transform business models with the winners ultimately seeing this as a consumer-led renaissance.
The Human Capital practice is about transforming the organization (and the benefits providers that serve them) to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization's culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation. To enable our success, it will be critical to use data and insights to inform better ways of working together.
Work you'll do
As a Senior Manager, you will lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies. You will contribute to the firm's growth and development in a variety of ways including:
- Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk.
Relationship Management of executive clients and sponsors:
- Participate in Business Development, develop and maintain contact with top decision makers at key clients, organize and lead pursuit teams, participate and lead aspects of the proposal development process, contribute to the development of proposal pricing strategies.
Practice Development & Eminence:
- Develop practical solutions and methodologies, develop "thoughtware" and "point- of-view" documents, participate in public speaking events, get published in industry periodicals.
- Perform the role of counselor and coach, provide input and guidance into the staffing process, actively participate in staff recruitment and retention activities, provide leadership and support for delivery teams and staff in local offices.
Big 4 consulting experience preferred; need experienced consultant who deliver large projects and participate in the business development process, develop relationships with C-level clients
6+ years of experience working in the Consumer Products space and or retail industry (merchandisers, specialty apparel, footwear, large food or drug stores, big-box stores) corporate or retail environment.
8+ years talent-related experience in consulting or industry including with organization design, organization restructuring, HR or Talent design, workforce strategy, workforce functions and processes, Future of Work
8+ years end-to-end talent management, recruiting, job architecture, workforce planning, learning and career mobility, rewards and well-being, performance, leadership and teaming, Diversity, Equity, and Inclusion (DE&I). Learning and Development and Leadership Development. Technology Transformation, Change Management and Future of Work
Knowledge of HR processes and best practices
Experience providing insights around employee experience and talent management
Knowledge of various organizational and operating models for various employee models
Experience delivering end-to-end transformations of workforce programs, services, and processes to drive success of organizations and workforces
Knowledge of process improvements, shared services, outsourcing and employee self-service to reduce costs, improve operations, meet strategic objectives
Experience leading large-scale business transformation projects
Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
Must be legally authorized to work in the United States without the need for employer sponsorship, now, or at any time in the future
Strong project management and delivery experience, including budget oversight and staffing of project teams including time management
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
Previous experience mentoring, training, and developing junior members of the team; experience in employee performance reviews
Ability to work independently and manage multiple task assignments
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
Working knowledge and experience of MS Office applications and training development tools
Located within a commutable distance of a Deloitte office.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.