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Deloitte One Team Supervisor – Hospitality in Los Angeles, California

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.

Hospitality Supervisor, One Team

Do you have a passion for providing an exceptional customer experience? Do you enjoy leading and collaborating with a team in a fast-paced and high-energy environment while fostering their learning and development? Do you enjoy engaging others, solving problems and thrive in a hospitality, customer-centric environment? If so, this position could be the perfect fit for you!

Work you ll do

As a Hospitality Supervisor, you lead a team of professionals focused on providing an array of services which support our Deloitte professionals, clients and guests with their in-office experience. Services range from space management (work and meeting spaces), to event planning, catering, day of meeting logistics (set-up, clean-up, a/v support, guest greeting/directing) and other services that support the daily work environment.

As a supervisor at Deloitte your responsibilities will include:

  • Effectively managing day-to-day operations for hospitality services to ensure compliance with established policies, procedures, and service agreements.

  • Leading and developing your team to ensure proactive high-levels of customer service, responsiveness, accuracy, service quality, communication and professionalism.

  • Adding value through the analyzation of department procedures, delivery of service, software, a/v equipment and other departmental related systems, to increase efficiencies, ensure performance and customer satisfaction. You will also assess results and recommend process improvements, where applicable.

  • Managing and fostering relationships with customers, team, vendors and other key stakeholders through effective communications, collaboration, and engagement with purpose to deliver a best in class experience

The team

At Deloitte, the internal operations team provides a full-range of hospitality and business services. We help our Deloitte professionals with daily office support needs, meeting and event planning and execution, and an array of other services related to office operations and facility management. Our team members work collaboratively and apply their specialized knowledge and skills to think proactively to provide a holistic customer-centric experience for our Deloitte professionals, clients, and guests.

Category: Administrative and Support Services

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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