Deloitte Life Sciences Customer Strategy - Manager in Los Angeles, California
An evolving customer landscape, mounting pipeline and portfolio pressures, and intensifying competition are presenting new organizational and operational hurdles for Life Sciences companies. These complex market dynamics are requiring new levels of rigor and insight in business strategy development and problem-solving, both domestically and globally.
We are looking for practitioners who will work alongside Life Sciences organizations from Big Pharma to Med Device and Bio-Tech, to drive business value through end-to-end delivery of solutions based on "Heart of the Business" strategy development. To grow with confidence, organizations need to make clear choices about where to play and how to win. Learn more about Monitor Deloitte at http://www2.deloitte.com/us/en/pages/strategy/solutions/monitor-deloitte-strategy-consulting.html .
Customer Strategy & Applied Design
Our Customer Strategy & Applied Design team focuses on helping clients discover, design, and prototype customer growth strategies and innovation portfolios to create and drive change in a digital world. We bring knowledge and offerings to uncover the behaviors, motivations and preferences of our clients customers and develop new experiences for them. Our team of professionals has deep capabilities in strategy, customer experience, digital strategy and innovation.
We deliver set of customer focused work:
Customer Strategy | Help clients build capabilities to better understand customer value drivers and make choices about the markets and segments they serve through digital, social, and mobile channels; optimize pricing decisions and shape the most strategic issues on the CMO agenda
Customer Experience | Help clients improve the quality, nature and power of interactions between the customer and the organization across the lifecycle of sales, marketing and service at each and every touch point.
Applied Innovation | Help clients rapidly design, prototype and launch new businesses and experiences, translating insights on human behavior from design-led methods into offerings and technologies that delight customers and drive growth
Digital Strategy | Help clients understand, envision and articulate digital as a business strategy aligned with their CEO s agenda and then craft a plan to embed everything they do with the latest technology solutions and business models to compete in the marketplace for customers and talent
Work you ll do
Deloitte s Corporate Strategy services and solutions provide actionable insights that enable our Life Sciences clients to formulate near- and long-term strategies to address the new portfolio: Generic drugs, devices from emerging market-based manufacturers, and other disruptive market entrants challenge traditional product-based portfolio strategies.
Typical project responsibilities of a Manager could include:
Develop the detailed, quantitative analysis work associated with developing meaningful insights to address Life Sciences clients biggest challenges
Participate in setting engagement objectives and scope
Develop work plans for components of engagements, coordinate activities between work streams and identify changes in scope
Design deliverable content to precisely reflect the engagement contract and client needs
Strive to improve deliverable quality through verification and validation of results
Participate in the development and presentation of proposals for business development activities
Deloitte strategy consultants employ cutting-edge approaches embedded with deep industry expertise, working with leaders to resolve critical choices and drive enterprise value. Deloitte Managers typically work with a project team dedicated to a single client, taking direction from the project manager. They work side by side with Principals/Partners/ Directors and other Consultants at all levels, often with exposure to clients C-level executives, organizational leaders and team members. Project teams work onsite with the client team, typically necessitating travel three to four nights a week.
Bachelor s degree from accredited university with strong undergraduate academic record
6 years of professional experience in Life Sciences industry, a few years functioning as a Manager in a Consulting environment.
Demonstrates consistent career progression with increasing levels of responsibility; performed above expectations in professional roles
Ability to work independently; lead teams focused on specific work streams of large projects.
Strong oral and written communication skills, presentation skills and MS Visio, PowerPoint, Excel and PowerPoint proficiency
Willingness and ability to travel 80 %
Advanced degree in business (e.g., MBA) from a top tier program
Superior critical thinking, analytical and problem-solving skills
Exceptional interpersonal, team-building and communication skills
Ability to lead small teams and own deliverables
Outstanding integrity, initiative, creativity, and passion
Ability to work in an ambiguous environment
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
Live within commuting distance to one of Deloitte s consulting offices
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
Deloitte s culture
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Category: Management Consulting
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