Deloitte Life Sciences Customer Strategy - Manager in Los Angeles, California

An evolving customer landscape, mounting pipeline and portfolio pressures, and intensifying competition are presenting new organizational and operational hurdles for Life Sciences companies. These complex market dynamics are requiring new levels of rigor and insight in business strategy development and problem-solving, both domestically and globally.

We are looking for practitioners who will work alongside Life Sciences organizations from Big Pharma to Med Device and Bio-Tech, to drive business value through end-to-end delivery of solutions based on "Heart of the Business" strategy development. To grow with confidence, organizations need to make clear choices about where to play and how to win. Learn more about Monitor Deloitte at http://www2.deloitte.com/us/en/pages/strategy/solutions/monitor-deloitte-strategy-consulting.html .

Customer Strategy & Applied Design

Our Customer Strategy & Applied Design team focuses on helping clients discover, design, and prototype customer growth strategies and innovation portfolios to create and drive change in a digital world. We bring knowledge and offerings to uncover the behaviors, motivations and preferences of our clients customers and develop new experiences for them. Our team of professionals has deep capabilities in strategy, customer experience, digital strategy and innovation.

We deliver set of customer focused work:

  • Customer Strategy | Help clients build capabilities to better understand customer value drivers and make choices about the markets and segments they serve through digital, social, and mobile channels; optimize pricing decisions and shape the most strategic issues on the CMO agenda

  • Customer Experience | Help clients improve the quality, nature and power of interactions between the customer and the organization across the lifecycle of sales, marketing and service at each and every touch point.

  • Applied Innovation | Help clients rapidly design, prototype and launch new businesses and experiences, translating insights on human behavior from design-led methods into offerings and technologies that delight customers and drive growth

  • Digital Strategy | Help clients understand, envision and articulate digital as a business strategy aligned with their CEO s agenda and then craft a plan to embed everything they do with the latest technology solutions and business models to compete in the marketplace for customers and talent

Work you ll do

Deloitte s Corporate Strategy services and solutions provide actionable insights that enable our Life Sciences clients to formulate near- and long-term strategies to address the new portfolio: Generic drugs, devices from emerging market-based manufacturers, and other disruptive market entrants challenge traditional product-based portfolio strategies.

Typical project responsibilities of a Manager could include:

  • Develop the detailed, quantitative analysis work associated with developing meaningful insights to address Life Sciences clients biggest challenges

  • Participate in setting engagement objectives and scope

  • Develop work plans for components of engagements, coordinate activities between work streams and identify changes in scope

  • Design deliverable content to precisely reflect the engagement contract and client needs

  • Strive to improve deliverable quality through verification and validation of results

  • Participate in the development and presentation of proposals for business development activities

The team

Deloitte strategy consultants employ cutting-edge approaches embedded with deep industry expertise, working with leaders to resolve critical choices and drive enterprise value. Deloitte Managers typically work with a project team dedicated to a single client, taking direction from the project manager. They work side by side with Principals/Partners/ Directors and other Consultants at all levels, often with exposure to clients C-level executives, organizational leaders and team members. Project teams work onsite with the client team, typically necessitating travel three to four nights a week.

Qualifications

Required:

  • Bachelor s degree from accredited university with strong undergraduate academic record

  • 6 years of professional experience in Life Sciences industry, a few years functioning as a Manager in a Consulting environment.

  • Demonstrates consistent career progression with increasing levels of responsibility; performed above expectations in professional roles

  • Ability to work independently; lead teams focused on specific work streams of large projects.

  • Strong oral and written communication skills, presentation skills and MS Visio, PowerPoint, Excel and PowerPoint proficiency

  • Willingness and ability to travel 80 %

Preferred Skills:

  • Advanced degree in business (e.g., MBA) from a top tier program

  • Superior critical thinking, analytical and problem-solving skills

  • Exceptional interpersonal, team-building and communication skills

  • Ability to lead small teams and own deliverables

  • Outstanding integrity, initiative, creativity, and passion

  • Ability to work in an ambiguous environment

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.

  • Live within commuting distance to one of Deloitte s consulting offices

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Who says work can t be fun? At Deloitte, the worlds of business, creative, and technology intersect to transform the way we work, play, and communicate. We can t quite put our finger on it, but that combo creates something kind of magical. In studios or on the road, we believe in our people, and we understand that quality of life directly impacts quality of work. We pride ourselves on our flexible work environment and distinctive culture. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.