Deloitte Hybris Manager in Los Angeles, California

Hybris Manager

Deloitte Digital offers services that enable client solutions using digital technologies, including the Web, Mobile, Social Networking, Digital Strategy, Digital Content and Digital ERP. The Digital Web team works with clients to advise, design, implement and deploy eCommerce and Portal solutions. Our eCommerce capabilities provide transactional solutions related to online marketing, sales and service; for both Direct-To-Consumer and Business-to-Business. Our Portal capabilities provide intranet and internet solutions focused on content presentment and transaction capabilities for both internal enterprise as well as customer facing purposes.

You are the soothsayer. You have gazed into the future of our clients' businesses, and you see a clear path to success. You understand what it takes to make complex Hybris Ecommerce solutions happen, and you'll have a firm hand on the controls every step of the way.

Work you ll do

Act in a leadership role on client projects and for junior staff.

Help define business requirements and process design (including scenario design and flow mapping).

Create functional designs, prototyping test planning and execution, training coordination, and documentation of operational support procedures.

Help clients define forward-looking business strategies related to digital transformations.

The team

Advertising, Marketing & Commerce

Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.

We serve our clients through the following types of work:

Cross-channel customer engagement strategy, design and development

(web, mobile, social, physical)

eCommerce strategy, implementation and operations

Marketing Content and digital asset management solutions

Marketing Technology and Advertising Technology solutions

Marketing analytics implementation and operations

Advertising campaign ideation, development and execution

Acquisition and engagement campaign ideation, development and execution

Agile based, design-thinking, user-centric, empirical projects that accelerate results

Qualifications

Eight years of relevant consulting or industry experience

Proven experience building and managing an ecommerce and multi-discipline team

Thorough understanding of internet technologies, including ecommerce, mobile, social, SEO, and analytics platforms

Three years of experience working with major ecommerce and related technology vendors, including but not limited to Hybris

Magento, IBM WebSphere, Blue Martini, and open source solution providers

Hands-on experience managing a complete redesign of a B2C and/or B2B consumer website preferred

Conceptual and technical understanding of Internet architecture, content management, and infrastructure as they relate to ecommerce operations

An understanding of information architecture related to customer experience and usability design techniques

In-depth knowledge of the latest research, analysis and best practices regarding online shopping behavior, ecommerce marketing methodologies and customer experience usability

A deep understanding of project management methods and techniques

A Bachelor's Degree, advanced degree preferred

Bonus points

Work independently or as part of a team to manage and complete multiple task assignments

Identify client business issues through vendor/Deloitte client team and facilitate solution development

Demonstrate clear and understandable oral and written communications, including development of client presentations (MS Visio, MS Office)

Utilize appropriate problem solving and troubleshooting techniques to resolve engagement issues

Make well informed decisions by exercising mature judgment

Develop trusting relationships with clients to identify key stakeholders and proactively open up net new service opportunities

Lead and drive proposal creation and proposal strategy response, orals, presentations, and overall client relationship strategy

Maintain current understand of market and competitive landscape to build go-to-market strategies that differentiate positioning with vendors and clients

Eagerness to mentor junior staff

Willingness to travel 80 100 percent of the time.

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

kwdeldigallusa

kwdeldigecpusa

kwdeldigsaberusa

kwdeldigallddusa

kwdeldigecpusa

Category: Management Consulting

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled