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Deloitte Advertising, Marketing and Commerce – C4/Hana Sales and C4/Hana Service - Senior Manager in Los Angeles, California

Advertising, Marketing and Commerce C4/Hana Sales and C4/Hana Service - Senior Manager

DeloitteDigital offers services that enable client solutions using digitaltechnologies, including the Web, Mobile, Social Networking, Digital Strategy,Digital Content and Digital ERP. The Digital Web team works with clientsto advise, design, implement and deploy eCommerce and Portal solutions. Our eCommerce capabilities provide transactional solutions related to onlinemarketing, sales and service; for both Direct-To-Consumer andBusiness-to-Business. Our Portal capabilities provide intranet and internetsolutions focused on content presentment and transaction capabilities for bothinternal enterprise as well as customer facing purposes.

Youare the soothsayer. You have gazed into the future of our clients' businesses,and you see a clear path to success. You understand what it takes to makecomplex Hybris Ecommerce solutions happen, and you'll have a firm hand on thecontrols every step of the way.

Workyou ll do

Actin a leadership role on client projects and for junior staff.

Helpdefine business requirements and process design (including scenario design andflow mapping).

Createfunctional designs, prototyping test planning and execution, trainingcoordination, and documentation of operational support procedures.

Helpclients define forward-looking business strategies related to digitaltransformations.

Theteam

Advertising,Marketing & Commerce

OurAdvertising, Marketing & Commerce team focuses on delivering marketing andgrowth objectives aligned with our clients brand values for measurablebusiness growth. We do this by creating content, communications, andexperiences that engage and inspire their customers to act. We implementand operate the technology platforms that enable personalized content, commerceand marketing user-centric experiences. In doing so, we transform our clients marketing and engagement operations into modern, data-driven, creativelyfocused organizations. Our team brings deep experience in creative and digitalmarketing capabilities, many from our Digital Studios.

Weserve our clients through the following types of work:

Cross-channel customer engagement strategy, design and development

(web, mobile, social, physical)

eCommerce strategy, implementation and operations

Marketing Content and digital asset management solutions

Marketing Technology and Advertising Technology solutions

Marketing analytics implementation and operations

Advertising campaign ideation, development and execution

Acquisition and engagement campaign ideation, development and execution

Agile based, design-thinking, user-centric, empirical projects that accelerateresults

Qualifications

  • Bachelor's Degree in Engineering, Business, Marketing or equivalent field. MBA a plus.

  • Must have five years of experience with: Enabling Sales, Service and CRM technology strategies across the SAP product set including legacy SAP CRM, C4/Hana Sales and C4/Hana Service products.

  • 10 years of demonstrated success in the customer engagement field particularly in the Sales and Service scenarios.

  • Consulting experience.

  • Proven record of accomplishment of delivering large programs on time and on budget.

  • Proven ability to successfully collaborate with internal stakeholders from various parts of the organization and drive successful outcomes cross-functionally.

  • Experience working closely with development organization to define applications and tools and manage them through the entire product life cycle.

  • Strong verbal and written communication skills.

  • Advanced degree in business (e.g., MHA, MBA)

  • Experience leading or managing teams and change initiatives (especially in a project management role)

  • Experience with budgetary responsibilities related to projects or resources.

  • Willingness to travel (80%).

  • Limited sponsorship may be available

Preferred:

  • High energy/high focus.

  • Ability to juggle many competing priorities/deadlines.

  • Strong technical background combined with solid business experience.

  • Highest personal integrity and team-orientation

  • Highly collaborative and with the ability to lead by influence.

  • Highly self-motivated, passionate team-oriented individual.

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

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Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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