Deloitte Jobs

Enterprise Operations as a Service (EOaaS)- Supply Chain Operations - Solution Specialist

Are you an experienced, passionate pioneer in technology? A Supply Chain professional who wants to work in a collaborative environment. As an experienced Supply Chain Sourcing & Procurement Consultant, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.

Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below ...

Work you'll do/Responsibilities

• Work with Level 1 Service Desk team, Level 2 Incident & Problem Management & Level 3 teams to resolve production incidents.

• Responsible for gathering requirements for new Change Requests, preparing specification documents and taking it through SDLC following Agile or Hybrid Agile Methodology.

• Debug objects in production system to help in resolution of production incidents.

• Work on Continuous Improvement initiatives and provide solutions to problems.

• Communicate production status and issues to management and stakeholders.

• Engage AMS delivery teams and instill a mindset of continuous learning and process improvement.

• Coordinating onsite/offshore - multi-geography team environments if required

• Adhering to contractual Service Level Agreements (SLAs) as agreed with clientManaging escalations

• Team working skills to contribute and boost motivation in project work

• Experience resolving integration issues

• Knowledge in trouble shooting existing issues and suggesting Business Process improvements as necessary

• Analysis of business processes to identify opportunities for automation & Innovation.

• Communication with clients in order to determine their needs in detail

• Written and oral communication skills, with the ability to communicate ideas and results to business executives in the marketing and sales organizations

The Team

The Enterprise Operations as a Service Offering addresses our clients' needs for on-going operations of their technology and business process investments through multi-year contracts. We deliver continuous modernization, upgrades, and address incremental business changes as part of our engagements.

Supply Chain Operations delivers managed services across the supply chain to drive sustained operating value and efficiency. Scope of services include spend management, product engineering, supply chain planning, smart factory, and logistics. The offering also digital foundry and AMS+ services for best of breed supply chain technologies like Ariba, Coupa, Siemens, o9, and Blue Yonder.

QualificationsRequired

• 4-6 years of experience of consulting and/or industry experience.

• 4-6 years of experience providing and/or leading the following activities:

• Developing project workplans including defining activities and milestones

• Performing historical spend analysis to establish baseline

• Executing Total Cost of Ownership (TCO) analysis

• Owning the development of market and company-specific research

• Assisting in developing sourcing hypothesis and negotiations strategies

• Owning development of Request for Proposal (RFP) materials

• Developing supplier communication materials

• Developing savings model using Excel tool

• Experience/knowledge in one or more of the following indirect or direct categories:

• IT/Telecom

• HR

• Marketing

• Facilities

• Construction

• MRO

• Professional Services

• Travel

• Strong analytical and problem-solving skills

• Logical thinker and intellectual curiosity

• Excellent communication (written and oral) and interpersonal skills

• Flexible and adaptable to changes from the client or internal stakeholders

• Desire to work in a team environment

• Demonstrated track record of delivering results

• Proficiency in MS Office tools (Excel, Word and PowerPoint)

• Bachelor's degree or relevant work experience

• Limited immigration sponsorship may be available

• Travel up to 10% annually

• Must be willing to live and work in the Lake Mary, FL; Gilbert, AZ; or Mechanicsburg, PA area.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.