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Deloitte Solution Specialist, Customer & Marketing, Human Services Transformation in Lake Mary, Florida

Deloitte Consulting LLP seeks a Solution Specialist, Customer & Marketing, Human Services Transformation in Lake Mary, FL and various unanticipated Deloitte office locations and client sites nationally.

Work You’ll Do

Providing technical analysis to validate critical data in databases, and check for data integrity, data discrepancies, and data redundancy between multiple applications. Triaging production incidents by providing necessary technical and functional analysis and supporting Help Desk teams to resolve issues faced by client. Executing batches and validating the data transfer process from external web based applications into integrated eligibility systems. Developing reusable scripts to create test data for Integration testing, Regression testing, Accessibility testing, and Manual testing of Integrated Eligibility System (IES). Writing, executing and validating Structured Query Language (SQL) queries for data manipulation in databases for client data change requests. Train junior employees in both functional and technical aspects of the application.



Bachelor's degree or foreign equivalent degree in Business Administration, any STEM degree or

a related field.

  • One year of experience in the offered position or a position in a related occupation.

  • Must have one year of experience with:

  • Working across all phases of the Agile and Waterfall project delivery and software development lifecycle for the design, development, testing and implementation of Integrated Eligibility System (IES) solutions for enterprise-level clients;

  • Analyzing and documenting current-state systems, processes and environments to support project design of future-state/to-be systems, processes and environments using Jira;

  • Tracking and reporting on project and milestone deliverables status to ensure timely project delivery and communication of updates to internal and external stakeholders using tracking tools including Jira and JAMA;

  • Using SoapUI, Selenium, Web accessibility evaluation (WAVE), Job Access With Speech (JAWS) to support, perform, and oversee Integration testing, Regression testing and Americans with Disabilities Act (ADA) Compliance testing to ensure the successful design and implementation of project solutions;

  • Designing and delivering user manuals and training for Integrated Eligibility System (IES) solutions to ensure successful implementation, adoption and maintenance in client environments using JAMA;

  • Using Structured Query Language (SQL) to retrieve and validate data for Integration and Regression testing of IES using Oracle SQL Developer.

  • Using scripting language to execute batches and Extensible Markup Language (XML) to validate data transfer process from external web based application into integrated eligibility system using SoapUI and PuTTY;

  • Developing reusable automation scripts using Selenium tool for testing application components of integrated eligibility system and developing scripts to create test data for Manual and Regression testing.

  • 15% travel required.

  • Telecommuting permitted


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Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.