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Deloitte Support Engineer for SAP E-Commerce in Kansas City, Missouri

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Support Engineer for SAP E-Commerce, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm.

Work you'll do/Responsibilities

Provide production support (data/ code fixes) to SAP Commerce E-Commerce system. Triage and resolve incidents, provide RCA, provide data fixes, and provide code fixes. Work with offshore on handover.

The Team

Our Digital Foundry & Operations works with the Enterprise Operations group to bring a flexible capability and fluid capacity model to the delivery of small technology projects and enhancements.

Qualifications

Required

  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.

  • Candidate will stay remote but must be in US Central, Mountain or Pacific time zones.

  • SAP Commerce Technical.

  • Splunk, NewRelic, or similar monitoring/logging tools.

  • Production Support experience.

  • 5 years of experience.

  • Limited immigration sponsorship may be available.

  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.

    Preferred

  • Onshore/offshore model experience.

  • Direct selling / retail industry experience.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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