Deloitte Talent Services Contractor Management Specialist - Contingent Workforce Management in Jacksonville, Florida
The Talent Services Contingent Workforce Management team centralizes the management of external contractors and vendors to avoid risk, reduce spend, improve efficiency and enhance the quality of vendor relationships and their respective products and/or services. Under the direction of the TS Contingent Workforce Management Manager, this Specialist role will manage day-to-day contractor and vendor requests. This role will serve as the point person for stakeholders for third party, and agency inquiries, tracking and fulfilling of requests using Fieldglass. The Specialist will also connect and develop relationships with colleagues in Procurement, Office of General Council (OGC), Risk, Talent and Finance.
Work you'll do
Independently manage contractor requests and inquiries, performing the tasks associated with the selection, procurement, on-boarding, maintenance and offboarding of contractors using the Fieldglass system
As an advocate to our business, work directly with Strategic Procurement Services, OGC, National Office of Independence and Risk on an as needed basis to secure third party, staff augmentation contracts and ensure all compliance activities are executed and tracked
Assist with the fulfillment for 3rd party contractors leveraging our preferred vendor program and Fieldglass
Review all intake requests in queue and actively address requests with the stakeholder groups.
Provide supplemental review screening for DOT community as needed
Facilitate selection of third-party candidates with FSS leads
Contract selected candidates (e.g., CSA, MSA, SOW, Amendment)
Lead the effort to process the necessary on-boarding/offboarding tasks to ensure a seamless integration of contractors by collaborating with other groups
Collaborate with India on onboarding, offboarding, invoice processing and maintenance
Manage the storage of program documentation and updating necessary tasks in Fieldglass
Effectively communicate on opportunities with the talent services Contingent Workforce Management Manager and DOT Relationship Managers
Leverage the talent services CWM SOPs and workflow within Fieldglass and Avature
Support Contingent Workforce Management Manager regarding vendor relations and correspondence
Independently manage day to day workload, documenting productivity metrics on a period basis
The mission of talent services improves efficiencies and operational excellence, deliver strategic and transactional services, institutionalize operations efficiencies and quality and enhance ability to scale and reduce cost structure. Talent services focuses on delivery of both strategic and transactional services, either directly for the businesses or in support of the Business Advisors and Centers of Excellence (CoEs).
Minimum of 3 years of Human Resources or related experience preferred
Strong knowledge of Excel (pivot tables, etc.), Taleo/RMS, SalesForce, PowerPoint, SharePoint, e-room and other knowledge management sites, and other office/computer systems
Demonstrated strong communication, written, and interpersonal skills and the ability to interface with a variety of levels both inside and outside of Deloitte
Ability to work additional evening, weekend, and holiday coverage during peak times (this applies to certain stakeholder groups)
Ability to work independently on a variety of projects in a high volume, fast paced, and sometime nebulous environment required
Excellent customer service, organizational and planning skills
Relationship management skills
Strong execution skills
Ability to interface with a variety of levels both inside and outside of Deloitte
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.