Deloitte Lead Talent Relations Specialist in Jacksonville, Florida
The vision for Talent Relations is to become globally eminent. We strive to provide world class consultative services that safeguard against immediate crisis and long term threats to our people, brand and financial wellbeing. Our subject matter experts, innovative processes and investigative practices enable flawless operational execution and the ability to reduce risk throughout the organization.
Work you'll do
The Lead Talent Relations Specialist will manage moderate to complex Talent Relations (TR) cases from start to finish.
With minimal oversight from the TR Manager, maintain seamless execution of TR services:
Review and assess risk on involuntary separation requests
Conduct low-risk investigations
Collaborate with Manager/Sr. Manager on high-risk investigations
Complex performance management matters
Complex red rating background investigations
Crisis matters such as missing persons, death notifications, medical emergencies
Provide oversight, guidance and delegate daily tasks/activities to TR Specialists
Provide training/share knowledge on basic processes, tools and procedures (e.g., Salesforce, accommodations, etc.),
Works collaboratively with TR Manager to mitigate risk on complex TR cases to provide, present and take action based on data gathered
Leverage Function Specific Subsidiary (FSS) knowledge to identify trends and recommend solutions for people-related risk matters
Partner with Office of General Counsel (OGC), Centers of Excellence (CoE), Core Talent Services (CTS), and US India Office (USI) to identify and mitigate Talent Relations risks
Create opportunities to identifying process efficiencies for the TR team or CTS organization
Participate on Talent Relations Accommodation Team (TRAT)
The mission of Core Talent Services (CTS) improves efficiencies and operational excellence, deliver strategic and transactional services, institutionalize operations efficiencies and quality and enhance ability to scale and reduce cost structure. CTS focus on delivery of both strategic and transactional services, either directly for the businesses or in support of the Business Advisors and Centers of Excellence (CoEs).
Undergraduate 4 year degree
5-8 years of related Talent/Employee Relations experience
Strong customer service focus and interpersonal skills
Strong verbal/written skills and attention to detail
Analytical and problem solving skills
Demonstrated effectiveness when dealing with customers
Strong knowledge of Talent Relations concepts and policies
Ability to use technology systems to perform daily tasks
Ability to work in a matrixed and virtual environment
Ability to team cross-functionally during peak times
Ability to deal with ambiguity
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
For individuals assigned and/or hired to work in Colorado and Nevada, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $71,425-$131,545.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.