Deloitte Content Strategy - Studio Lead in Irving, Texas
Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.
Work you'll do
Depending on the level at which you are hired at, you may have some combination of the following responsibilities:
Making sure content is consistent, conversational, clear, helpful, and empathetic, with 508 accessibility and plain language guidelines serving as principles for best practice standards
Oversight on the final review and timely delivery of all content deliverables such as the Content Audit Report, Content Strategy Guide, and page copy documents
Ensure all content activities and deliverables meet the requirements detailed within the Statement of Work (SOW).
Execute day-to-day content activities, including: content inventorying, content auditing, content modeling, information architecture design, UX writing, and long-form copywriting.
Drive content deliverables such as the Content Audit Report, Content Strategy Guide, and page copy documents
Participate in content stakeholder interviews to gather input on content strategy needs and determine content governance parameters
Coordinate with Design teams on user research, wireframe input and mockup reviews.
Coordinate with SEO team during page labeling, taxonomy design, and copywriting.
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Bachelor of Arts (B.A.)
10 + years of leading content strategy (should be a combination of project delivery as an individual contributor, workstream leadership, departmental oversight, and client consultation)
A strong portfolio that demonstrates your experience, storytelling, and design presentation skills
Experience in writing and editing with a growing ability to work independently and in groups as needed
Proven ability to follow established standards and maintain brand continuity
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve
Experience leading the following workstreams: Content Audit, Digital Content Strategy, Copywriting, Information Architecture, Web Content Management as they relate to Product Development and Service Delivery
Experience supporting new web portal development and enhancements to an existing public-facing web application
Experience coordinating with developers to implement and test designs throughout agile timelines
Experience communicating complex ideas graphically within a complex environment (public sector preferred)
How you'll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.