
Job Information
Deloitte ITSM (ServiceNow) Engineer in Huntsville, AL -Secret clearance required in Huntsville, Alabama
Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Application Security. Our dynamic team offers opportunities to work with cutting-edge cyber security tools and grow both vertically and horizontally at an accelerated rate. Join our cyber team and elevate your career.
"This position is located in Huntsville, AL"
Work you'll do
Standup a Service Now (SNOW) instance for ticket management for client, build all workflows, and provide continuous maintenance for the instance from cradle to grave
Work closely with other workstreams to include OT SMEs, Infrastructure Team, Analytics Team, etc. to determine best way to provide efficient and logical workflow for analysts and leadership within ServiceNow.
Build out ServiceNow workflows for granular capabilities preferably within a SOC environment
Actively participate in making recommendations and updates to the SNOW platform
The team
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of more than 15,000 professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise
At Deloitte, we believe cyber is about starting things-not stopping them-and enabling the freedom to create a more secure future. Cyber Infrastructure is focused on rethinking how security is integrated across modernized infrastructure as cyber threats become more complex. If you're seeking a career implementing, architecting, and-in select cases-handling next generation controls to manage security risks and exposure, then the Cyber Infrastructure team at Deloitte is for you.
Qualifications
Required:
Bachelor's degree and 4+ years of relevant experience
Active Secret Security clearance required
Must have 8570 requirements required for the position category or specialty and level (i.e Security+ and Operating Environment certification)
Technically savvy with ServiceNow's operation solutions and building out workflows
Proficient in underlying operating systems and hardening of them through DoD requirements
In-depth understanding of ITSM platforms
Hands on experience of building a ServiceNow instance and building out ServiceNow workflows for granular capabilities preferably within a SOC environment
Ability to handle multiple competing priorities in a fast-paced and high-pressure environment
Excellent verbal and written communication skills, detail oriented, and ability to work as an individual contributor and with a team
Preferred:
Experience and familiarity with workflow management, analytic capabilities, Security Information Event Management (SIEM), and vulnerability tools (Splunk, ServiceNow, VirusTotal, RiskIQ) and integrating within ServiceNow
Prior professional services or federal consulting experience
ServiceNow Certification
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.