Deloitte ConvergeHealth Patient Services - Consultant in Houston, Texas
ConvergeHealth Patient Services Consultant
ConvergeHEALTH is a part ofDeloitte Consulting s Core Industry Solutions and supports data-driventransformation of healthcare by enabling healthcare and life sciencesorganizations to answer the hard questions what works, for whom, why, inwhat context, and at what cost?
As a Digital Health ImplementationConsultant, you will be aligned ConvergeHEALTH. You will work with the MyPathproduct suite, a Digital Health solution within the Platforms practice. TheMyPath product suite, inclusive of the Connected Patient Hub, PatientConnect,and other ConvergeHEALTH platforms is designed to enable the rapid creation ofscalable digital health platforms focused on Clinical Trials, PatientEngagement, and Connected Medical Devices. You will support the visioning,design, and implementation of Digital Health products built on the MyPathplatform in collaboration with clients and Deloitte Consulting teams bringing industryand implementation expertise. Internally, you will work with our product teams to identify highpriority use cases and features to help shape the product requirements androadmap.
Work You ll Do:
Delivery support Support teams consistingof client and Deloitte resources (Product Owners, Designers, Developers,Architects) in the implementation of MyPath products
Client facilitation Support production of key patient services and healthcare use casesincluding defining personas, user journeys, and features at the direction ofproject managers and leadership
Executive communication Prepare deliverables and provideleadership support to present findings and recommendations to clients and/orfirm leadership
Client relationship development establishing relationships with key client endusers to help drive further adoption of the application throughout and at alllevels of theirorganization
Business Development Assist with conferencesand RFI/RFP responses by facilitating sales material collateral and providingproduct and implementation expertise
As part of the ConvergeHEALTHteam, you will work with Patient Services clients, the PatientConnect productteam, and the ConvergeHEALTH internal team. Through your client-facing efforts,you will have the opportunity to work directly with client and implementationteam leadership to identify opportunities for digital health solutions, defineproject roadmaps, and provide your product and industry insights. You will workclosely with the PatientConnect product team to liaise potential productenhancements based on your implementation observations and client feedback.
A BA/BS degree from a top institution in relevant focusareas
2-4 years experience in developing and deploying applications in theLife Sciences space
1-2 years experience as a Business Analyst or Functional IT resourcefor a pharmaceutical manufacturer patient services group or patient serviceshub provider
Experience with large scale PAP, Copay, and/or Adherence Programs for apharmaceutical manufacturer or patient services hub provider with clientprojects extending over months or years
Experience facilitating program discovery requirements gatheringworkshops
Experience with supporting internal and external stakeholders duringthe planning, management and delivery of technologyprojects
The ability to develop and foster strong working relationships withinternal and external clients in a virtual setting
Exceptional oral and writtencommunication skills, including MicrosoftPowerPoint
Strong self and audienceawareness when interacting with internal and externalstakeholders
A willingness to travel up to80%
Limited immigrationsponsorship may be available
A BA/BS degree from a top institution in computer science or healthcareadministration
SAFe, PMP, PMI, or Agile certifications
Experience coordinating with globally located teams
Hands-on experience defining personas, user journeys, and product features
Experience implementing PatientConnect or patient engagement solutions
How you'll grow
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Category: Software Engineering, Development & Testing
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