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Deloitte Account Manager– Program Integrity in Houston, Texas

Account Manager Program Integrity

Are you an analytical, data-driven professional? Are you interested in a role that uses leading edge analytics and offers an opportunity to provide front line support to solve our clients most challenging problems? If so, the Forensic Analytics practice within Deloitte Transactions and Business Analytics LLP (DTBA) is the place for you!

Forensic Analytics is a fast-growth practice within Deloitte Risk and Financial Advisory that centers around several of the hottest areas of business today analytics, forensic analysis, and litigation support and the specialized skills that make careers in these areas both fascinating and in high-demand. Our Analytics team makes extensive use of data, statistical and quantitative analysis, rules-based methods, and explanatory and predictive modeling to bring insights to client issues in the forensic and transaction domains. We work with specialists in many areas, and we apply our solutions to a wide range of highly interesting and complex corporate challenges, such as forensic investigations, sales fraud, anti-corruption compliance, restructuring, safety and quality, enterprise fraud and misuse management to explain what has occurred in the past and to support informed decision making for the future. Our work increasingly employs specialized competencies, such as advanced analytics, visualization, and geospatial techniques.

Work you ll do

  • Coordinate with clients to create project plans that details schedules, resources, and tasks planned for the select service(s) included in the contract.

  • Upon initiation of services, track adherence to the project plan and flag variances with the clients.

  • Serve as a named point-of-contact, maintaining overall responsibility for client s Program Integrity for Health Care (PIHC) program, ensuring client satisfaction and retention

  • Serve as liaison between clients and PIHC Operations team

  • Facilitate bi-weekly client facing meetings, quarterly business reviews (QBR), and semi-annual audit findings

  • Perform issue and risk management, including working with the clients to agree on the resolution of issues.

  • Lead the enhancement of data protection methodologies and delivery approaches

  • Develop and maintain dashboards and reporting metrics, utilizing analytics and Key Performance Indicators (KPIs)

  • Maintain overall responsibility for client s PIHC program, ensuring client satisfaction and retention

  • Contributing to a strong client relationship through interactions with client personnel on PIHC-related issues

  • Supervise, lead, and train junior staff in the aforementioned activities and career counseling

  • Responsible for managing solutions, delegating resources, and helping to ensure quality assurance principles are met across projects and deliverables

  • Contribute to new business proposals and client pursuits and lead proposal development

  • Manage own personal and professional development; seek opportunities for professional growth and expansion of consulting skills and experience

  • Network and negotiate to identify and sell potential new services or expand existing engagements by leveraging client relationships

The Team

As the regulatory landscape continues to shift and grow in complexity, companies are facing unprecedented compliance challenges and close regulatory scrutiny. We provide solutions in health care compliance, risk and technology-driven managed services. Managing your financial, operational, and reputational risk to allow you to focus on what matters most - the patient, innovation, and the greater health care marketplace.

Qualifications

  • Bachelor's degree in Accounting, Business, Finance or other Business-related field

  • 5 years of healthcare experience

  • 2 years in a project/account management role

  • Experience mentoring and coaching others

  • Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities

  • Experience managing senior-level client relationships

  • Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)

  • Pre-sales, proposal, and RFP experience

  • Must be able to obtain and maintain required clearance for this role

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred

  • Previous experience at a commercial health plan or healthcare vendor in an account management role

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

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Category: Finance

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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