Deloitte Senior Manager, Technology and Infrastructure (T&I) in Hermitage, Tennessee

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.

Sr. Manager, Technology and Infrastructure (T&I)

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte s Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation.

Work you ll do

Reporting directly to the Chief Technology Officer of a USD 20 Billion enterprise, this individual will have an overall responsibility for managing the day to day business and technology operations of the organization. This is a key strategic role which requires an individual committed to providing vision, leadership, organizational direction, and guidance across T&I. S/he must demonstrate creativity and analytical skills as well as attention to detail and the ability to lead innovative initiatives which lead to meaningful change, the impact of which can be both measured and scaled. There will be extensive interaction with senior leadership of external clients, vendors, and internal clients and while maintaining a level of discretion and confidentiality.

This person will be responsible for the ideation, providing executive sponsorship and the delivery of strategic, transformational, and operational initiatives for T&I. S/he will ensure understanding and alignment of initiatives by leaders/workers across US, USI, and the entire North and South Americas Region.

  • Ability to lead-the-leaders and nurture a vision-driven culture in which high performance, collaboration, transparency and accountability are expected, rewarded and celebrated.

  • Responsible for the overall financial management and P&L of over USD 300 Million as it relates to the T&I budgeting process and oversight of investment programs or operations

  • Liaise with senior leadership across businesses and geographies in the North and South Americas region with over 15 Deloitte Member Firms

  • Provide strategic and consultative services to the leadership teamas a trusted advisor and subject matter expert by providing objective, practical and relevant ideas, insights and advice while holding them accountable for results.

  • Responsible for Project and Portfolio Management, including managing objectives, timelines, risks, discrepancies and dependencies; with a specific focus on strategic efforts across T&I.Ensure robust measurement and evaluation of the project to critically assess impact.

  • Be risk aware, identifying and managing risks; provide alternative solutions; escalate when appropriate, anticipating sensitive matters.

  • Focus on utilization, quality of service, and efficiencies which drive unit costs down through continuous improvement.

  • Advise and advocate on emerging T&I technology services and offerings; provide high value insights on how technology can successfully enable strategic priorities to maximize the value of IT investments.

  • Drive the key messages and designs/develops the executive presentations and content for communication from the CTO - including town halls, executive meetings, etc.

  • Establish credibility throughout the organization and set the example as a proactive leader who earns respect by demonstrating a sound understanding of business goals and objectives.

  • Develop a framework for learning and create an organizational culture of learning and knowledge sharing within T&I.

  • Lead, coach, supervise and develop staff as required; utilize outside resources as appropriate

  • Manage and cultivate existing and new relationships withkey stakeholder groups to maintain relationships.

  • Take an outside-in-view, championing insights and strategies to increase the value and impact of T&I services.

The team

Information Technology Services (ITS) helps power Deloitte s success. ITS is the engine that helps to drive Deloitte, which serves many of the world s largest organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The 2,200 professionals in ITS deliver services internally including:

  • Cyber security

  • Technology support

  • Technology & Infrastructure

  • Application development and management

  • Relationship management group

  • Strategy

  • Deployment

  • PMO

  • Financials

  • Communications

For more information on ITS, you can visit our dedicated recruitment page at https://usrecruiting.deloitte.com/-its-recruiting-for-experienced-hires .

Technology & Infrastructure

The Technology and Infrastructure Organization works together to transform how ITS deploys technologies and services to meet the dynamic needs of Deloitte professionals and help increase their productivity.

Category: Information Technology

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see www.deloitte.com/about for a detailed description of DTTL and its member firms. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.


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