Deloitte Revenue Operations and Resell Manager, Hybrid Business in Hermitage, Tennessee
Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.
Deloitte Hybrid Business Finance COE
Manager, Hybrid Business Finance, Revenue and Resale
Are you a detail-oriented individual seeking an exciting new role? If so, we are looking for an energetic accounting professional with analytical capabilities to join our Hybrid Business Finance Center of Excellence.
Deloitte is aggressively acquiring, developing and scaling alternative business models such as Intellectual Property-based (IP-Based") businesses to complement the traditional services offerings across the core functions of consulting, advisory, tax and audit. IP-based businesses offer client s technology, content, data or analytic solutions with recurring subscription revenue business models. The combination of IP-based businesses with Deloitte s traditional service offerings are referred to as Hybrids . The Hybrid Finance COE is a relatively new team that owns the centralized transactional activity of Order to Cash and Record to Report processes across all alternative business models at Deloitte.
What You ll Do
As the Manager of Revenue Operations and Resell, you will be responsible for leading and managing the Order to Cash and Revenue responsibilities of the Hybrid businesses, with an emphasis on Reseller operations. The combination of IP-based businesses / products with Deloitte s traditional service offerings are referred to as Hybrids . The HFCOE is a relatively new team that owns the centralized transactional activity of Order to Cash (OTC) and Record to Report processes across all alternative business models at Deloitte.
The role will include:
Responsible for the timely and accurate processing of all instructions to generate new client codes, purchase orders, invoices and revenue recognition for all Hybrid businesses and other product related revenue, leveraging existing Hybrid operations where appropriate.
Identifying opportunities for improvements, with businesses and the existing operations, and then developing and implementing solutions to align Hybrid operations, driving the adoption of best practices across the group.
Work with all areas of the Hybrid group and stakeholders to ensure compliance with audit procedures as well as defining and documenting and ensuring operating standards.
Work closely on acquisitions to ensure they are appropriately assessed, defined and migrated into the operation.
Responsible for developing metrics relative to Order to Cash to ensure measurement and performance of the team s output.
Responsible for supporting the growth of the Hybrid Finance COE through operational alignment of businesses and Product related operations, including support of Record to Report and FP&A functions.
Maintain accurate records of billing calculations, including contracts and modifications, invoice supporting documentation, email approvals, overpayments, invoice cancellations and related reconciliations.
Interact with internal and external customers for multiple product businesses.Ensure a customer focused mindset to deliver quality service.Respond timely to all inquiries and communicate issues as they arise.
Establish and maintain a good working relationship with Client Services, Sales, Internal and External Customers.
Investigate and resolve operations issues.
The position requires the ability to multi-task and feel comfortable working in a dynamic work environment.
Work with auditors on Sarbanes Oxley and audit reviews.
Perform other job-related duties as assigned.
How You ll Grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.