Deloitte Network Analyst in Hermitage, Tennessee
Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.
Location: Hermitage/Nashville, TN
Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte s Information Technology Services (ITS). We are curious and life-long learners focused on technology and innovation.
Work you ll do
Implementation, configuration, and support of Large Enterprise Network Infrastructure technologies deployed within the Deloitte Practice Offices that achieve the proper balance of cost, service level agreements and technology risks at levels consistent with the business and ITS strategies. This position is focused on providing best practices on the deployment and ongoing support of the network infrastructure, including implementation, technology evaluation, process definition, second level support.
Position reports to the Practice Office Services Network Team. This role functions as the primary liaison with internal customers and third-party vendors for day to day operation related to the installed network components and configuration / install on new implementations.
Additional responsibilities include collaboration with Senior Management and Network Services staff in building New office Networks, Replacing End of Life Local Area Networks, and Wide Area Network infrastructure technology strategy and implementation. The incumbent is responsible for providing second level incident support, defining and documenting the network topology ensuring compliance on all internal and external ITS projects, enforcing consistent policies and processes. The role will also be responsible for vendor escalations to ensure resolution of issues.
Illustrative Duties and Responsibilities
Advanced proficiency with multi-site network protocols and physical topology, systems monitoring, security management Cisco Routers, VPN, WIFI,
WAN acceleration Riverbed Steelhead
Configures, implements, documents, and provides second level support for Practice office networks (i.e. LAN/WAN, routing, switching, voice, wireless, etc)
Works directly with vendors and ITS teams to implement network solutions to meet client and internal technology needs and requests
Member of team responsible for the build, test and deployment Practice Office Networks, LAN, WAN, Wireless, IP Management
Provide support for Optical LAN Solution OLS
Provide 24x7 on call support of Practice Office network environments
Perform troubleshooting, fault isolation, and recovery of failed network components
Establishes strong interactions with our vendors to promote a cohesive working relationship
Vendor management and escalations to ensure timely resolution to network failures
Drive standardization to ensure one implementation and one experience
Provide ITS management escalations to outstanding issues and problems as necessary to resolve and correct
Drive for results.Motivates team while constantly driving towards key milestones.Maintains constant awareness of deliverables; keeps team focused on short-term and long-term milestones
Fosters a climate conducive to establishing positive working relationships with clients (internal and external).
Work closely with the Network Operation Centers.
Perform other job-related duties as assigned.
Information Technology Services (ITS) helps power Deloitte s success. ITS drives Deloitte, which serves many of the world s largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
The 2,500 professionals in ITS deliver services including:
Security, risk & compliance
Technology & Infrastructure
The Technology and Infrastructure Organization works together to transform how ITS deploys technologies and services to meet the dynamic needs of Deloitte professionals and help increase their productivity.
Category: Information Technology
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.