Deloitte Lead Software Engineer in Hermitage, Tennessee

Deloitte & Touche LLP seeks a Lead Software Engineer in Hermitage, TN.

Work You ll Do

Configure and develop core and custom solutions in an expanding ServiceNow environment; work with the ServiceNow team in the design, development, and implementation of ServiceNow applications; identify and invent novel solutions to challenging technical problems and provide requested enhancements to existing ServiceNow applications; translate functional specifications into logical, component-based technical designs; develop and deliver customized portal web pages in ServiceNow; work with functional and administrative teams to deliver automated workflow solutions in ServiceNow; configure ServiceNow Discovery and Orchestration; facilitate and support the rollout of new application and enhancements in ServiceNow; and advise functional and administrative teams on design, development and overall ServiceNow; participate in the full software development life cycle including analysis, design, coding, testing and promotions into production and utilize JavaScript including jQuery, Bootstrap Angular JS framework and HTML.



  • Bachelor's (or higher) degree in Computer Science, Engineering, Information Systems, Mathematics, Decision Sciences, Risk Management, or related field (willing to accept foreign education equivalent).

  • Eighteen months of experience developing ServiceNow software solutions.

  • Experience must include eighteen months of:

  • Driving business solutions from inception through implementation for IT Service Management areas;

  • Translating functional specifications into logical, content-based technical designs;

  • Conducting requirements gathering workshops with business analysts and ITIL process owners, documenting and analyzing requirements, and translating requirements into solutions;

  • Developing IT Service Management solutions using products including ServiceNow by customizing the product using technologies including Javascript, Jelly and web services including MYSQL, XML, HTML, and CSS;

  • Developing and delivering customized portal web pages in ServiceNow;

  • Integrating third-party software with ServiceNow including LDAP, Event Monitoring, other ServiceNow instances, and client custom applications;

  • Performing advanced scripting of business rules, UI Policies, Client Scripts, ACLs, and Workflow Activities;

  • Participating in User Access Testing (UAT) to collect feedback from UAT Team, ITIL Process owners, and clients and fine-tune the solution;

  • Conducting code walkthrough and code review of junior team members' code; and

  • Coordinating vendors for ServiceNow product defects.


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Category: Accounting & Auditing

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.