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Deloitte Lead Quality Engineer in Hermitage, Tennessee

Deloitte Transactions and Business Analytics LLP advises clients on managing business controversy and conflict, executing deals, and maintaining regulatory compliance. We provide services to companies throughout their lifecycle from purchasing a company to investigating potential fraud.

Work You ll Do

  • Work closely with teams to ensure standard processes are followed based on project specifications.

  • Successful candidate will have a data analytic mind set, and ability to find issues or anomalies in large sets of data via queries and sampling

  • Use and critical thinking to identify and develop process improvement opportunities

  • Assisting with managing the Quality Governance processes and ensure standard templates and checklist adhere to appropriate governance review/approval

  • Responsible for the development and overall quality of team deliverables; establish and execute test plans

  • Create processes to maintain security and privacy of electronically stored information (ESI)

  • Develop complex SQL queries as needed to research and resolve data issues

  • Conduct data investigations and audits to detect errors

  • Create and review procedures to efficiently manage quality of work consistently while using best practices

  • Perform root cause analysis to address recurring incidents

  • Monitor, review, and analyze daily data rejections to determine where controls can be applied Present and communicate observations and recommendations to the business

  • Develop and deliver quality reports to leadership teams

The Team

In 2008, Deloitte Transactions and Business Analytics LLP (DTBA) opened a new facility in Nashville, TN for e-discovery and computer forensics work. DTBA's E-Discovery Solutions Center ("EDSC") continues to increase the capacity, quality, and efficiency of DTBA' s e-file processing by utilizing state-of-the-art technology in a dedicated environment. We are looking for dedicated individuals to join DTBA's Analytic & Forensic Technology practice and help drive the success of the EDSC.

The EDSC is a 24x7, 365 days a year operation. The position is located in Nashville, Tennessee.

Qualifications:

  • Bachelor of Science in Computer Science preferred, or a similar technical discipline, or comparable industry experience.

  • 3 years of prior experience of supporting quality function for a service/product organization.

  • 2 years of experience analyzing business problems, transactional data, or unstructured data.

  • Intermediate to advanced SQL skills to perform complex queries against large datasets, identify data anomalies, gaps and trends, and perform root cause analysis.

  • Develop periodic reports based on risk control assessment; summarize testing results and observations to the business leadership team and other key stakeholders.

  • Ability to analyze complex problems, think creatively, communicate recommendations, influence change, incorporate best practices, and be able to drive process and structure to an extremely dynamic environment.

  • Familiar with concepts and techniques of forecasting, sampling, statistical analysis, risk assessments.

  • Thorough knowledge and implementation experience of industry compliance standards and regulations; having exposure to IT service management standards such as ITIL/CMMI (Service)/ISO 20000.

  • Knowledge of common e-Discovery tools is a plus.

  • Experience in handling multiple concurrent complex activities within a fast paced, highly technical changing environment.

  • Ability to identify project risks and escalate in a timely manner.

  • Ability to quickly learn customized proprietary software.

  • Excellent verbal and written communication skills with both internal team and clients.

  • Ability to work independently, multi-task, nimbleness and well organized, self-directed and a team player.

  • Experience with working and providing hand-offs with an offshore team.

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

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About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see www.deloitte.com/about for a detailed description of DTTL and its member firms. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.


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