Deloitte Lead Product Development Analyst in Hermitage, Tennessee
Deloitte Touche Tohmatsu Services, Inc. seeks a Lead Product Development Analyst in Hermitage, TN.
Work You ll Do
Carry out various development opportunities within the ServiceNow platform by delivering software solutions integration with various enterprise systems in a hybrid cloud environment. Participate in global working groups responsible for the deployment and development of global technology systems and infrastructure. Develop, design, configure and roll-out new application modules, workflows and catalog requests. Author and maintain technical documentation. Load, manipulate and maintain data within/between ServiceNow and other systems. Perform system and integration testing.
Bachelor s degree or foreign equivalent degree in Computer Science, Information Technology, CIS, Engineering (any), MIS or related field.
Five years of experience in providing information technology services for a global company.
Must have five years of experience with:
Designing, developing, and implementing ServiceNow application solutions by utilizing REST, SOAP APIs, Orchestration, and SQL Server;
Participating in the end-to-end software development life cycle, including project scope definition, planning and delivery relying on Jira, Rally and Azure DevOps;
Collaborating with product managers and internal subject matter experts to understand and define key problems, requirements, workflows and solutions relying on Agile, and software development lifecycle (SDLC) methodologies;
Developing testing strategies, test plans and test cases to validate product features using Microsoft Visio, and ServiceNow Automated test framework;
Supporting internal cross-functional activities for product release by supporting stakeholder change-management processes, including end-user communications and training; and
In lieu of a Bachelor s degree, employer will accept two additional years of specialized experience.
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Category: Administrative and Support Services
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