Deloitte Jobs

Job Information

Deloitte Lead Product Development Analyst in Hermitage, Tennessee

Deloitte Touche Tohmatsu Services, Inc. seeks a Lead Product Development Analyst in Hermitage, TN.

Work You ll Do

Carry out various development opportunities within the ServiceNow platform by delivering software solutions integration with various enterprise systems in a hybrid cloud environment. Participate in global working groups responsible for the deployment and development of global technology systems and infrastructure. Develop, design, configure and roll-out new application modules, workflows and catalog requests. Author and maintain technical documentation. Load, manipulate and maintain data within/between ServiceNow and other systems. Perform system and integration testing.



  • Bachelor s degree or foreign equivalent degree in Computer Science, Information Technology, CIS, Engineering (any), MIS or related field.

  • Five years of experience in providing information technology services for a global company.

  • Must have five years of experience with:

  • Designing, developing, and implementing ServiceNow application solutions by utilizing REST, SOAP APIs, Orchestration, and SQL Server;

  • Participating in the end-to-end software development life cycle, including project scope definition, planning and delivery relying on Jira, Rally and Azure DevOps;

  • Collaborating with product managers and internal subject matter experts to understand and define key problems, requirements, workflows and solutions relying on Agile, and software development lifecycle (SDLC) methodologies;

  • Developing testing strategies, test plans and test cases to validate product features using Microsoft Visio, and ServiceNow Automated test framework;

  • Supporting internal cross-functional activities for product release by supporting stakeholder change-management processes, including end-user communications and training; and

  • Delivering full life-cycle ServiceNow implementation with Soap UI, Postman, Windows PowerShell IDE by scripting in within ServiceNow using Java, and JavaScript.

  • In lieu of a Bachelor s degree, employer will accept two additional years of specialized experience.


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. We also suggest that you brush up on your behavioral and case interviewing skills and practice discussing your experience and job history with a family member, friend, or mentor. Check out recruiting tips from Deloitte professionals. at

Category: Administrative and Support Services

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.