Deloitte CDP Technical Lead in Hermitage, Tennessee
Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte's Clients & Markets Digital Group. We are insatiably curious and life-long learners focused on technology and innovation.
Work you'll do
As the CDP Product Manager, you will be the Subject Matter Expert (SME) that will build, implement, and scale architectural designs for a complete view of our customers. You
will be responsible for leading the development of the CDP vision, roadmap, and be hands-on within the platform. The role will also allow you to collaborate with our Clients & Markets stakeholders to build capabilities for personalization, segmentation, data-sync/propagation, and privacy management that allow them to easily integrate with CDP and help them use customer data to drive exponential growth.
Lead management and administration of the Adobe Experience Platform (AEP) Real-time CDP and related toolkit as required by the role.
Provide architectural leadership and support for the platform as required by business requirements.
Collaborate on the management and optimization of data pipelines to and from AEP
Provide guidance on segment-building and assist in performing dynamic customer-level analysis
Diagnose and track down any functional issues to a root or functional cause, and resolve issues as needed.
Manage and maintain overall architecture documentation.
Coordinate with privacy and compliances teams on proper handling of consumer PII.
Develop and maintain effective working relationships with team members, internal partners, and others through good interpersonal skills.
Interfacing with specific SMEs and business teams across CRM, MarTech and AdTech to gather business requirements to define technical architecture for elevated customer experience & novel marketing data solutions.
Manage the day-to-day work of onshore and offshore developers to ensure projects are delivered on time. Work as their technical lead and offer solutions as needed.
Deliver innovative ideas to solve customer needs
Engaging in technical resource planning and level-of-effort estimation to support project scoping, pricing, and planning.
5+ years of experience related to technical data management & marketing solution experience
Bachelor's degree in business, information systems or a similar relevant field
Experience leading development or implementations for enterprise applications.
Demonstrated familiarity with the Adobe Suite (e.g., Adobe Analytics, Adobe Launch)
Ability to translate requests from non-technical stakeholders into operational steps and successful outcomes
High degree of initiative, dependability, and ability to deal with ambiguous requirements.
Demonstrated competency in a variety of Data Transport and ETL processes and methodologies.
Demonstrated knowledge of metadata management concepts and practical application
Basic understanding of SQL Databases including basic SQL query management and optimization skills
3+ years of data modeling experience
Experience in advanced data warehouse concepts
Understanding of public cloud offerings and how-to solution designs that are built around these technologies (AWS, Azure, Google Cloud Platform, and similar)
Excellent people skills and the ability to articulate complex technology concepts with technical and non-technical individuals
Ability to approach a technical solution to solved for challenges from a business perspective
Degree in Computer Science, Information Systems, Data Science, or related field
Ability to travel up to 20%, on average, based on the work you do and the clients and industries that you serve
Experience and knowledge of digital marketing analytics fundamental
Direct experience with RESTful API development, integration, & maintenance strongly preferred.
Demonstrated competency in Agile Digital Project Management.
Prior work with data clean rooms for privacy-compliant measurement
Experience in regulated industries including Life sciences, Healthcare and Financial Services
Privacy professional certification such as CIPP, CIPM, or CIPT certifications.
Master's degree in Business, Information Systems, or other applicable advanced degree preferred.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,000 to $131,100.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.