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Deloitte Business Systems Analyst – DAS Mobile in Hermitage, Tennessee

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.

Business Systems Analyst

Location: Hermitage, TN

Work you ll do

As a Business Systems Analyst, you will maintain a solid knowledge base of the functional capabilities of the various areas and products within the assigned product portfolio. You will assist the Engagement Manager in leading, directing, and reviewing all activities associated with delivering technology products. You will also be responsible for product quality, project timeliness, and customer satisfaction.

Responsibilities:

  • You will work with clients to define and document requirements for a named set of custom developed or vendor software products, as well as document requirements, user stories, acceptance criteria, feature description decks, user guides, process flows, wireframes, and newsletters.

  • You will have the opportunity to conduct Design Thinking sessions to gain insights into end user and customer needs.

  • You will lead the product backlog for a product and partner with the Engagement Manager to prioritize requirements, define lead scope and sprints for a project.

  • You will provide operational support to practitioners.

  • You will configure SharePoint features in production and non-production environments and engage with various ITS organizations to resolve problems as they arise.

  • You will possess overall understanding of appropriate business processes and workflows.

  • You will lead all Testing and QA activities within the project lifecycle, to include leading off-shore QA resources to develop and execute Test Plans, Test Scripts and all other work and activities related to Quality Assurance of the Products.

  • You will partner with the Engagement Manager and clients to plan and execute User Acceptance Testing.

The team

Information Technology Services (ITS) helps power Deloitte s success. ITS drives Deloitte, which serves many of the world s largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The 2,500 professionals in ITS deliver services including:

  • Security, risk & compliance

  • Technology support

  • Infrastructure

  • Applications

  • Relationship management

  • Strategy

  • Deployment

  • PMO

  • Financials

  • Communications

Deloitte Application Studios (DAS)

Deloitte Application Studios (DAS) is the internal software and applications development team responsible for delivering leading-edge technologies to Deloitte professionals. Their broad portfolio includes web and mobile productivity tools that empower our people to log expenses, enter timesheets, book travel and more, anywhere, anytime. DAS enables our client service professionals through a comprehensive suite of applications across the business lines. In addition to application delivery, DAS offers full-scale design services, a robust mobile portfolio, cutting-edge analytics, and innovative custom development.

Category: Information Technology

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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