Deloitte Business Solution Analyst - Consulting in Hermitage, Tennessee

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.

Business Solution Analyst - Consulting

Location: Hermitage/Nashville, TN

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte s Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation.

Work you ll do

  • Maintains a solid knowledge base of the functional capabilities of and is a Subject Matter Expert on the various areas and products.

  • Assists the Engagement Manager in leading, directing, and reviewing all activities associated with delivering technology products. Responsible for product quality, project timeliness, and customer satisfaction.

  • Interfaces with clients to define and document requirements for a named set of custom developed or vendor software products. Creates documentation including requirements, user stories, acceptance criteria, feature description PowerPoint decks, user guides, process flows, wireframes, and newsletters.

  • Responsible for conducting Design Thinking sessions to gain insights into end user and customer needs, Manages the Product Backlog for a Product, working with the Engagement Manager to prioritize requirements, define and manage scope and sprints for a project.

  • Possesses overall understanding of appropriate business processes and workflows.

  • Engages business owners and other ITS resources to respond to requests for new applications and/or enhancements. Collaborates with the Engagement Manager in creating and presenting the appropriate project on-boarding processes and materials (Charter).

  • Leads and is responsible all Testing and QA activities within the project lifecycle. Works with and manages off-shore QA resources to develop and execute Test Plans, Test Scripts and all other deliverables and activities related to Quality Assurance of the Products.

  • Provides feedback to off-shore QA resources

  • Works with the Engagement Manager and clients to plan and execute User Acceptance Testing.

  • Participates in reviews of plans associated with project execution.

  • Assists Engagement Manager with status reporting as required by the Advisory Channel and Deloitte Applications Studio leadership.

  • Responds proactively to both business and project issues and escalates appropriately.

The team

Information Technology Services (ITS) helps power Deloitte s success. ITS is the engine that helps to drive Deloitte, which serves many of the world s largest organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The 2,200 professionals in ITS deliver services internally including:

Cyber security

Technology support

Technology & Infrastructure

Application development and management

Relationship management group

Strategy

Deployment

PMO

Financials

Communications

For more information on ITS, you can visit our dedicated recruitment page at https://usrecruiting.deloitte.com/-its-recruiting-for-experienced-hires .

Deloitte Application Studios (DAS)

Deloitte Application Studios (DAS) is the internal software and applications development team responsible for delivering leading-edge technologies to Deloitte professionals. Their broad portfolio includes web and mobile productivity tools that empower our people to log expenses, enter timesheets, book travel and more, anywhere, anytime. DAS enables our client service professionals through a comprehensive suite of applications across the business lines. In addition to application delivery, DAS offers full-scale design services, a robust mobile portfolio, cutting-edge analytics, and innovative custom development.

Category: Information Technology

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see www.deloitte.com/about for a detailed description of DTTL and its member firms. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.


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