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Deloitte Application Architect in Hermitage, Tennessee

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.

Application Architect

Location: Hermitage/Nashville, TN

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte s Information Technology Services (ITS). We are curious and life-long learners focused on technology and innovation.

Work you'll do

In your role, you will be responsible for envisioning and developing intuitive solutions on the ServiceNow platform to meet client needs. You will help shape the future of our IT organization by leveraging creative ideas utilizing the many benefits of ServiceNow as a key enabling platform in our organization. You will execute day-to-day product development activities across design, development, stakeholder communication, technology vendor management and delivery.

Responsibilities

  • Provide leadership and expert knowledge of ServiceNow application architecture to business and technology teams and facilitate the collaborative development of the technology strategy, technology standards, roadmaps, and practices.

  • Manage clients, complex projects, drive business requirement gathering, manage scope and client expectations

  • Create and maintain design specifications, architectural diagrams, and process diagrams supporting and communicating changes to ServiceNow platform applications.

  • Perform upgrades and customizations of ServiceNow platform applications while adhering to source code, configuration management, release management and software development best practices.

  • Perform workflow design, configuration, development and data loads for ServiceNow platform, (ServiceNow) applications.

  • Responsible for programming workflow, enhancements and integrations with ServiceNow platform applications.

  • Creating project and application architecture deliverables that are consistent with architecture principles, standards, methodologies, and best practices.

  • Providing support / guidance to the development teams during the analysis, development, and testing processes.

  • Provide inputs to create Agile user stories based on business requirements

  • Participate in E2E functionality assessment during Validation Testing phases (SIT, UAT)

  • Experience with technical programming; capable of managing and overseeing global teams designing, programming and implementing various technical solutions

  • Work with Vendor Applications teams to deploy and maintain applications

  • Responsible for proactive problem and risk management on the platform. Guide team in troubleshooting issues found on ServiceNow platform, applications, and workflows.

  • Experience in designing, building, and maintaining ServiceNow integrations via REST API.

  • Ability to develop and configure applications using ServiceNow, and JavaScript technology; Build Workflows and write automated scripts

  • Develop, configure and implement changes in ServiceNow including, but not limited to: core setup, workflow administration, reporting, data imports, custom scripting, and third-party software integrations.

  • Perform advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc.

The team

Information Technology Services (ITS) helps power Deloitte s success. ITS drives Deloitte, which serves many of the world s largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The 2,500 professionals in ITS deliver services including:

  • Security, risk & compliance

  • Technology support

  • Infrastructure

  • Applications

  • Relationship management

  • Strategy

  • Deployment

  • PMO

  • Financials

  • Communications

Deloitte Application Studios (DAS)

Deloitte has revolutionized software and application delivery, creating a model that s scalable, cost-effective, and demonstrates a progressive and responsive talent structure. As Deloitte s primary internal development team, the application studios deliver innovative digital solutions to businesses, service lines, and industries with validated bottom-line results.

The 570 applications in Deloitte s enterprise application portfolio are created to solve highly complex business problems and lead in practitioner productivity in an increasingly mobile, interconnected, and rapidly evolving landscape. From true enterprise apps enhancing daily productivity to business-enabling systems, ITS Deloitte Application Studios teams enable Deloitte professionalsacross business linesto serve clients with distinction.

Category: Information Technology

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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