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Deloitte Service Delivery Data Architect - Hux in Greensboro, North Carolina

Service Delivery Data Architect - Hux

Location: Open/National no travel requirement listed

Hux has a variety of roles within the Service Delivery group that allow for individuals to work in the fun and exciting environment of one of our Hux Studios (NYC, Chicago, Denver, Seattle, San Fran, Greensboro, Raleigh, Charlotte) or travel to our client sites. Travel expectations vary based on role.

What is Hux? Hux is Deloitte Digital s human experience offering.

In today s world, customers expect companies to know who they are and what they want. Customers want to have products, services or experiences that best suit their needs delivered to them seamlessly across physical and digital channels.

Customers are human first: driven by dynamic wants, needs, and desires. The ability for brands to make personal, meaningful connections on a human level has never been greater and Hux by Deloitte Digital delivers on those experiences in a way that allows companies to own the customer journey end to end. We help companies connect key data sources to understand what matters most to people; connect to advanced technologies like AI and machine learning to sense and respond to those needs at scale; and connect their systems to unlock insights, create collaboration and drive acquisition, engagement and loyalty. Most importantly, we empower companies to connect with customers in personal, meaningful ways that respect them as people, not just customers.

Hux by Deloitte Digital gives companies the ability to build and leverage the connections between people, systems, data and technologies so they can deliver personalized, contextual experiences to customers at scale.

Work you ll do

As a Service Delivery Data Architect, you ll tailor customer experience & marketing data solutions to the business requirements and needs of our clients. You ll serve as the technical lead and overall solution design owner as it relates to end-to-end customer experience & marketing solutions from data management, advanced decision making, to down-stream orchestration. The role requires a client-forward focus and will be asked to contribute in proposals, client-facing requirements gathering, and enabling the delivery teams for success.

Your responsibilities will include:

  • Serving as the Data Architect and subject matter expert for customer experience & marketing data solutions (e.g. Customer Data Platform) during pre-sales, Discovery, and Implementation projects.

  • Interfacing with client s technical and business teams to gather business requirements to define technical architecture for customer experience & marketing data solutions.

  • Guide the day-to-day work of onshore and offshore developers to ensure projects are delivered in a timely manner. Work as their technical lead and offer solutions as needed.

  • Involving other domain specific SME s (e.g. CRM, Martech, Adtech, Commerce) to support solution design.

  • Engaging in technical resource planning and level-of-effort estimation to support project scoping, pricing, and planning.

  • Proposing designed solutions to client technical and business teams.

Qualifications

Required:

  • 5 years of experience related to technical data & marketing solution experience

  • 5 years of data modeling and optimization

  • 5 years of in-depth understanding of database platforms including relational and non-relational data engines (MS SQL, MySQL, PostgreSQL, MongoDB, MariaDB, Hadoop, Snowflake, Hive, Spark, Big Query, Redshift, Data Warehouse, and similar)

  • 5 years of experience with data processing (ETL) tools & methodologies (Informatica, Talend, Spark, Pentaho, SSIS, Unifi, SnapLogic and similar)

  • 5 years of experience with data visualization tools (Tableau, PowerBI, Qlik, and similar)

  • 2 years of experience with Python or Powershell

  • Ability to travel 80%

  • Limited immigration sponsorship is available

Preferred:

  • Understanding of data integration methodologies and tools (Mulesoft, Dell Boomi, Custom API, Segment, Tealium, and similar)

  • Understanding of data integration methodologies and tools (

  • Understanding of public cloud offerings and how-to solution designs that are built around these technologies (AWS, Azure, Google Cloud Platform, and similar)

  • Experience in designing highly available, scale-able, and resilient architectures

  • Prefer experience in advanced analytics\machine learning concepts\use cases and how to apply this technology to customer experience & marketing solutions (predictive modeling, recommendation personalization, channel optimization)

  • Excellent interpersonal skills and the ability to articulate complex technology concepts with technical and non-technical individuals

  • Ability to approach a technical solution to solved for challenges from a business perspective

  • Understanding and experience working with customer centric data and how to define uses for this data to enable business goals

  • Understanding of the full SDLC process

  • Degree in Computer Science, Information Systems, Data Science, Electrical Engineering or related field

  • Experience and knowledge digital marketing analytics

  • Experience with Martech/Adtech tools and how to integrate technologies into the data management solution. (Adobe, Salesforce, Oracle, Google, and similar)

  • 5 years of experience with data visualization tools (Tableau, PowerBI, Qlik, and similar)Experience in advanced analytics\machine learning concepts\use cases and how to apply this technology to customer experience & marketing solutions (predictive modeling, recommendation personalization, channel optimization)

  • Experience using C#, Java or Python

  • Experience working with public cloud offerings (AWS, Azure, Google Cloud Platform, and similar)

  • GCP - (Cloud Functions, Composer, SQL, Storage, Dataproc, Datastore, Kubernetes, Big Query, Stackdriver, Pub/Sub)

  • AWS (Lambda, Glue, Data Pipeline, Redshift, Aurora, Athena/Spectrum, S3/Glacier, Fargate, Cloud Watch, Kinesis)

  • Azure - (Functions, Batch, Blob Storage, Data Warehouse, Data Factory, Containers, Monitor, Service Bus)

  • Excellent interpersonal skills and the ability to articulate complex technology concepts with technical and non-technical individuals

  • Ability to approach a technical solution to solved for challenges from a business perspective

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

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Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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